Operational Risk Program Architect, Fintech Builder

Mercury; New York (NY); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Equity (stock options/RSUs)

Disability accommodations

Job summary

Mercury is seeking a leader to own the day-to-day operation of its Operational Risk program. You will report to the Head of Operational Risk and partner with Compliance, InfoSec, and Internal Audit to build a robust risk program as Mercury scales its banking operations.

You will set standards for risk assessment, oversee the events program, manage issues from intake to closure, and define KRIs tied to risk appetite, while supporting regulatory examinations and board reporting.

Qualifications

• 8+ years in operational risk, compliance, or internal audit at a bank or fintech partnered with a bank.
• Hands-on ownership of an issues management or operational event program, including severity rating, escalation, and validation of remediation
• Experience administering a GRC platform (LogicGate, Archer, or similar), including workflow configuration and reporting
• Strong data skills: turn raw issue and event data into trends leadership can act on
• Familiarity with interagency and OCC expectations for operational risk management
• You challenge constructively, with evidence, and keep strong relationships with the teams you oversee
• You find, prioritize, and execute key projects independently, balancing program build with daily operations

Responsibilities

• Set the risk and control assessment standards; review first-line RCMs; independently test design and operating effectiveness on critical processes and issue findings
• Oversee the operational event program: challenge first-line root cause, ratings and fixes; trend events across the enterprise
• Own the centralized issues management program across operational events, incidents, testing and regulatory findings, from intake and triage through remediation tracking, validation, and closure
• Define enterprise KRIs and thresholds for each L2, tied to risk appetite, and aggregate first-line metrics into Board reporting
• Partner with 1LOD teams, InfoSec, Compliance and model risk owners to collect inputs, challenge assessments and make sure risks are raised early
• Provide second-line review and concurrence on high-risk new activities
• Write and maintain the ORM standards, procedures and templates that first-line teams execute against
• Support regulatory examinations, audits, and charter readiness reviews

Skills

8+ years experience

GRC platform ownership

Data analysis

Regulatory knowledge

Stakeholder management

Independent execution

Risk reporting

Project management

Tools

LogicGate

Archer

Job description

Mercury is seeking a leader to own the day-to-day operation of its Operational Risk program. You will report to the Head of Operational Risk and partner with Compliance, InfoSec, and Internal Audit to build a robust risk program as Mercury scales its banking operations.

You will set standards for risk assessment, oversee the events program, manage issues from intake to closure, and define KRIs tied to risk appetite, while supporting regulatory examinations and board reporting.