Operational Management System (TOMS) Assurance Coordinator

Raise; Houston (TX); On-site; USD 55,000 - 78,000; Full time

Job summary

Raise is seeking an Operational Management System (TOMS) Assurance Coordinator to support governance, analysis, and continuous improvement of NCR/OFI processes. This role partners with assurance, operations, and projects to ensure findings and corrective actions are managed consistently and reported to leadership.

The position offers governance enhancements, analytics, and cross-functional collaboration to drive organizational learning and accountability within the TOMS framework.

Qualifications

• Five+ plus years in governance, assurance, compliance, or management systems in industrial settings.
• Experience with NCR/OFI, corrective actions, audits, and incident management.
• Strong ability to analyze data, identify trends, and drive improvements.

Responsibilities

• Coordinate NCR/OFI governance and corrective actions across operations.
• Track and escalate overdue or high-risk items to ensure accountability.
• Review and improve governance documents, standards, and procedures.
• Develop performance metrics and dashboards for leadership reporting.
• Collaborate with stakeholders to deliver governance initiatives and actions.

Skills

Governance

Assurance

Compliance

Operational excellence

Business analysis

Dashboards

Leadership reporting

Stakeholder engagement

Independent coordination

Analytics

Education

Post-secondary education

Certified Safety Professional / CSP

Tools

SAP

Enablon

Power BI

Excel

Job description

• Pay Rate: $48.20/hour, depending on experience
• Contract: Start Date 2026-12-01 End Date 2027-11-30 (1 Year)
• Location: Huston, Texas

Raise is currently hiring an Operational Management System (TOMS) Assurance Coordinator on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

Note: The primary pay rate is based on W2 classification; however, we will also consider applications from candidates interested in an C2C classification, where applicable.

Description

Operational Management System (TOMS) Assurance Coordinator in this role will support the governance and continual improvement of Non-Conformance Report (NCR), Opportunity for Improvement (OFI), and Action Management processes that help the organization identify systemic issues, drive corrective action, and prevent recurrence.

Reporting to the Manager of TOMS, Assurance & Safety Culture, this role is responsible for supporting the governance, coordination, reporting, and continuous improvement of operational NCR/OFI and corrective action management activities across the organization. The successful candidate will help ensure findings, NCRs, OFIs, and corrective actions originating from operational activities, assurance engagements, process safety reviews, investigations, audits, and other operational management system processes are managed consistently, reported effectively, and aligned with organizational requirements and expectations.

This position offers an opportunity to help shape the future state of NCR/OFI governance within Operational Management System (TOMS). Working closely with assurance, operations, and projects stakeholders, the role will contribute to process redesign, governance enhancements, reporting improvements, analytics, and leadership visibility to support accountability, continuous improvement, and organizational learning.

Responsibilities

• Coordinate and support the governance of NCRs, OFIs, and corrective actions arising from operational activities, assurance engagements, investigations, risk assessments, audits, and other management system processes.
• Monitor, track, and facilitate the timely progression and closure of NCRs, OFIs, and corrective actions, including escalation of overdue or high-risk items and support for organizational accountability and governance requirements.
• Support the review, redesign, and continual improvement of NCR/OFI governance documents, including standards, processes, procedures, classification guides, and supporting documentation.
• Analyze NCR, OFI, corrective action, and performance data to identify trends, recurring issues, emerging risks, performance gaps, and opportunities for improvement.
• Develop and maintain Power BI dashboards, performance metrics, and leadership reporting that provide meaningful insights into NCR/OFI and corrective action performance.
• Support management reviews, leadership reporting, and governance activities by preparing analysis, performance summaries, recommendations, and presentation materials.
• Collaborate with assurance, operational, and functional stakeholders to deliver governance initiatives and projects, strengthen action management processes, and support continuous improvement across TOMS.

Qualifications

• Spanish language proficiency.
• 10+ years of professional experience in governance, assurance, compliance, operational excellence, business analysis, or management systems within an enterprise or industrial environment.
• Experience with NCR/OFI management, corrective action management, audit findings, incident management, or action management processes.
• Experience in governance, assurance, corrective action management, management systems, compliance, operational excellence, business analysis, or related discipline.
• Experience developing performance metrics, trend analysis, dashboards, and leadership reporting.
• Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and develop actionable insights.
• Experience developing reports, metrics, dashboards, and presentations for operational, management, or leadership audiences.
• Strong written, verbal, and stakeholder engagement skills with the ability to collaborate effectively across multiple functional groups.
• Demonstrated ability to work independently and coordinate cross-functional initiatives with minimal supervision.
• Preferred Qualifications
• Experience using SAP, Enablon, Power BI, Excel, and/or other reporting, analytics, and business intelligence tools.
• Education and Certifications
• Post-secondary education in a relevant discipline and/or industry-related experience.
• Certified Safety Professional / CSP

Raise is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.

Raise is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and hiring process. To learn more or request an accommodation, please visit https://raise.jobs/accommodations/