Operational Management System (TOMS) Assurance Coordinator

Raise - find a more meaningful working experience; Houston (TX); On-site; USD 55,000 - 78,000; Full time

Job summary

Ian Martin Group is seeking an Operational Management System (TOMS) Assurance Coordinator in Houston, TX. This role supports governance, NCR/OFI, and corrective action management across the organization, driving continuous improvement and organizational learning.

The successful candidate will develop analytics, dashboards, and leadership reporting while collaborating with assurance, operations, and projects teams. Fluency in Spanish and CSP certification are preferred.

Qualifications

• 10+ years of professional governance or assurance experience in industrial settings.
• Experience with NCR/OFI and corrective-action management.
• Experience developing performance metrics and dashboards for leadership.
• Strong analytical and problem-solving skills with data interpretation.
• Strong written, verbal, and stakeholder engagement abilities.
• Education: post-secondary in relevant discipline; CSP preferred.

Responsibilities

• Coordinate NCRs, OFIs, and corrective actions from operations, audits, and safety reviews.
• Monitor/track closure of NCRs and OFIs; escalate overdue items.
• Review and redesign governance documents and guides.
• Analyze data to identify trends and opportunities for improvement.
• Develop Power BI dashboards and leadership reporting.
• Prepare analysis and materials for management reviews and governance."
• Collaborate with stakeholders to deliver governance initiatives across TOMS.

Skills

Spanish language proficiency

Governance experience

Analytical skills

Stakeholder engagement

Education

Post-secondary education in a relevant discipline

Certified Safety Professional / CSP

Tools

Power BI

Excel

SAP

Enablon

Job description

Operational Management System (TOMS) Assurance Coordinator

• Pay Rate: $48.20/hour, depending on experience
• Contract: Start Date 2026-12-01 End Date2027-11-30(1 Year)
• Location: Huston, Texas

Raise is currently hiring an Operational Management System (TOMS) Assurance Coordinator on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

Note: The primary pay rate is based on W2 classification; however, we will also consider applications from candidates interested in an C2C classification, where applicable.

Description

Operational Management System (TOMS) Assurance Coordinator in this role will support the governance and continual improvement of Non-Conformance Report (NCR), Opportunity for Improvement (OFI), and Action Management processes that help the organization identify systemic issues, drive corrective action, and prevent recurrence.

Reporting to the Manager of TOMS, Assurance & Safety Culture, this role is responsible for supporting the governance, coordination, reporting, and continuous improvement of operational NCR/OFI and corrective action management activities across the organization. The successful candidate will help ensure findings, NCRs, OFIs, and corrective actions originating from operational activities, assurance engagements, process safety reviews, investigations, audits, and other operational management system processes are managed consistently, reported effectively, and aligned with organizational requirements and expectations.

This position offers an opportunity to help shape the future state of NCR/OFI governance within Operational Management System (TOMS). Working closely with assurance, operations, and projects stakeholders, the role will contribute to process redesign, governance enhancements, reporting improvements, analytics, and leadership visibility to support accountability, continuous improvement, and organizational learning.

Responsibilities

• Coordinate and support the governance of NCRs, OFIs, and corrective actions arising from operational activities, assurance engagements, investigations, risk assessments, audits, and other management system processes.
• Monitor, track, and facilitate the timely progression and closure of NCRs, OFIs, and corrective actions, including escalation of overdue or high‑risk items and support for organizational accountability and governance requirements.
• Support the review, redesign, and continual improvement of NCR/OFI governance documents, including standards, processes, procedures, classification guides, and supporting documentation.
• Analyze NCR, OFI, corrective action, and performance data to identify trends, recurring issues, emerging risks, performance gaps, and opportunities for improvement.
• Develop and maintain Power BI dashboards, performance metrics, and leadership reporting that provide meaningful insights into NCR/OFI and corrective action performance.
• Support management reviews, leadership reporting, and governance activities by preparing analysis, performance summaries, recommendations, and presentation materials.
• Collaborate with assurance, operational, and functional stakeholders to deliver governance initiatives and projects, strengthen action management processes, and support continuous improvement across TOMS.

Qualifications

• Spanish language proficiency.
• 10+ years of professional experience in governance, assurance, compliance, operational excellence, business analysis, or management systems within an enterprise or industrial environment.
• Experience with NCR/OFI management, corrective action management, audit findings, incident management, or action management processes.
• Experience in governance, assurance, corrective action management, management systems, compliance, operational excellence, business analysis, or related discipline.
• Experience developing performance metrics, trend analysis, dashboards, and leadership reporting.
• Strong analytical and problem‑solving skills with the ability to interpret data, identify trends, and develop actionable insights.
• Experience developing reports, metrics, dashboards, and presentations for operational, management, or leadership audiences.
• Strong written, verbal, and stakeholder engagement skills with the ability to collaborate effectively across multiple functional groups.
• Demonstrated ability to work independently and coordinate cross‑functional initiatives with minimal supervision.
• Preferred Qualifications
• Experience using SAP, Enablon, Power BI, Excel, and/or other reporting, analytics, and business intelligence tools.
• Education and Certifications
• Post‑secondary education in a relevant discipline and/or industry‑related experience.
• Certified Safety Professional / CSP

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