Operational Lead

mcch; Osage City (KS); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an experienced Operational Lead to oversee multiple services for adults with learning disabilities. This full-time, home-based role requires strong leadership and communication skills, with a focus on delivering high-quality care. The ideal candidate will inspire teams and ensure services are sustainable and compliant with regulations. Regular travel is required, and the role offers generous annual leave and employee support programs.

Benefits

27 days of annual leave

Employee assistance programme

Eyecare scheme

Employee discounts

Qualifications

• Previous experience in a similar operational or leadership role.
• Knowledge of adult social care, particularly services for people with learning disabilities.

Responsibilities

• Support, coach, and guide service managers and teams.
• Oversee day-to-day running of services for adults with learning disabilities.

Skills

Communication

Leadership

Organizational Skills

Job description

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About The Role

We are looking for an experienced Operational Lead (Area Manager) to join our team at Choice Support. In this role, you will support, coach, and guide our service managers and teams to deliver high-quality care that reflects our values and mission. You will oversee the day-to-day running of several services that support adults with learning disabilities, helping to ensure everything runs smoothly and that the people we support receive the best care possible.

Hours

This is a full-time role. More details about specific working hours can be provided during the recruitment process.

Location

You will be responsible for services in Kent and Medway, along with two more in Hastings. This is a home-based role, but as it involves regular travel to different sites, we’re looking for someone who lives in Kent or can travel to Kent within an hour.

About You

We are looking for someone who communicates well and feels confident working with families, commissioners, and other professionals. You will be passionate about helping people with learning disabilities live fulfilling lives. You should be motivated, well-organised, and comfortable leading teams. We are also looking for someone who can inspire others, drive positive change, and stay committed to promoting people’s rights and upholding the values of Choice Support.

Requirements

• Previous experience in a similar operational or leadership role
• Knowledge of adult social care, particularly services for people with learning disabilities
• Able to register with the Care Quality Commission (CQC) for the regulated activity of personal care
• Comfortable working as part of a wider management team to ensure services are high quality and financially sustainable
• a driving licence and willing to travel

What We Offer

• 27 days of annual leave, rising to 28 days after 3 years
• Employee assistance programme for wellbeing support
• Eyecare scheme
• Access to employee discounts on everyday purchases

For more information or for an informal conversation please contact: Lisa Parle at [e-mail]

Closing date

12:00 PM, Friday 23rd May 2025

Interviews

5th June 2025 at Choice Support’s London Office, Westminster Bridge Road,

How To Apply

Complete the below form attaching your CV and submitting a supporting statement that is no more than 2 sides of A4 answering the following:

• What do you see as your purpose in this role?
• What value can you bring to this role and to Choice Support as a whole?
• What will your main focus be during your first three months?

We may close this post early if we receive sufficient applications before the closing date. If you are interested in applying, we would ask that you do so as early as possible to avoid any disappointment.

Please note that we are unable to offer sponsorship, please only apply if you can work in the UK. This is a homeworking role, but you will be required to travel to attend some meetings and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices if/when required.

Explore our employee benefits, the good practices we've committed to, and our core values by clicking here.

To learn more about Diversity and Inclusion at our company, click here and see how we foster a supportive and inclusive workplace for all.

We are committed to promoting diversity and inclusion and taking action to address inequality. We particularly welcome applications from anyone who is from a Black, Asian or minority ethnic background, anyone who considers themselves to have a disability and members of the LGBTQ+ community.

Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview - if you believe you meet this criteria, please contact [e-mail] to discuss this with them.