Operational Excellence Manager

Compactor Rentals of America; Phoenix (AZ); On-site; USD 95,000 - 125,000; Full time

Job summary

Compactor Rentals of America is seeking a Manager of Operational Excellence to drive high-impact initiatives across Sales, Operations, and Finance, enabling system-driven workflows and cross-functional execution. You will design scalable processes, optimize lead-to-cash and install-to-bill cycles, support Salesforce and ERP integrations, and build dashboards to monitor performance and margins.

Join a fast-growing organization focused on productivity, scalability, and profitability, with broad

Qualifications

• Bachelor’s degree in business or 5+ years of equivalent experience.
• Experience in service-based, logistics, or asset-intensive industries.
• Exposure to Salesforce CRM, ERP’s, Workday, Monday.com systems.
• Experience supporting system implementations or digital transformation initiatives.
• Experience supporting mergers & acquisitions or integration projects.
• Strong analytical skills with Excel or data tools.
• Demonstrated ability to work in fast-paced, high-growth environments.

Responsibilities

• Own execution of high-impact initiatives across Sales, Operations, and Finance tied to company priorities.
• Break down complex problems into structured action plans with clear milestones and ownership.
• Drive initiatives such as Lead-to-Cash optimization, contract pricing improvements, service execution enhancements, and IT partnerships.
• Track progress, surface risks, and ensure delivery of measurable outcomes.
• Identify inefficiencies across quoting, installation, service workflows, and contract lifecycle processes; design standardized, scalable processes.
• Support Salesforce and operational system optimization through rollout and embed workflows into systems.

Skills

Business analytics

Cross-functional collaboration

Salesforce exposure

Excel/Data tools

Strategic program leadership

Education

Bachelor’s degree in business

Tools

Salesforce CRM

ERP systems

Workday

Monday.com

Job description

Compactor Rentals of America is seeking a Manager of Operational Excellence to drive high-impact initiatives across the organization. This role focuses on improving operational processes, enabling system-driven workflows, supporting integrations, and executing cross-functional initiatives that increase productivity, scalability, and profitability. The ideal candidate can operate across multiple departments and levels within the organization.

Key Responsibilities

1. Lead Execution of Strategic Initiatives

• Own execution of high-impact initiatives across Sales, Operations, and Finance tied to company priorities
• Break down complex problems into structured action plans with clear milestones and ownership
• Drive initiatives such as Lead-to-Cash optimization, contract pricing improvements, service execution enhancements, and IT partnerships
• Track progress, surface risks, and ensure delivery of measurable outcomes

2. Process Improvement & Operational Efficiency

• Identify inefficiencies across quoting, installation, service workflows, and contract lifecycle processes
• Design and implement standardized, scalable processes
• Reduce manual effort and eliminate redundancy
• Improve key cycles including lead-to-order, install-to-bill, and service-to-resolution

3. Systems Enablement & Adoption

• Process improvement and project management experience
• Support Salesforce and operational system optimization through rollout
• Ensure workflows are embedded into systems to drive consistent execution
• Train CRA team members, monitor adoption, and identify gaps

4. Contract & Revenue Optimization Support

• Support contract renewal tracking, CPI adjustments, and pricing consistency initiatives
• Assist in building workflows for contract lifecycle management
• Identify margin improvement opportunities through pricing discipline

5. Territory & Service Network Optimization

• Analyze sales and service territory performance
• Improve territory coverage, density, and productivity
• Align territories with demand, asset deployment, and service requirements
• Analyze vendor performance across cost, quality, and responsiveness
• Support development of vendor scorecards and KPIs
• Identify opportunities to improve vendor utilization and reduce cost per job

7. Integration Execution

• Support execution of Day 1–100 plans for integrations
• Coordinate cross-functional integration tasks
• Track milestones, risks, and dependencies
• Maintain and improve integration playbooks
• Build and maintain dashboards for contract, sales, service, and vendor performance
• Support weekly and monthly operating reviews
• Identify trends, risks, and performance gaps

9. Cross-Functional Coordination & Execution

• Partner across departments to align company priorities and execution timelines
• Identify dependencies and remove blockers
• Ensure initiatives are coordinated and executed efficiently

Preferred Qualifications

• Bachelor’s degree in business or 5+ years of equivalent experience
• Experience in service-based, logistics, or asset-intensive industries
• Exposure to Salesforce CRM, ERP’s, Workday, Monday.com systems
• Experience supporting system implementations or digital transformation initiatives
• Experience supporting mergers & acquisitions or integration projects
• Strong analytical skills with proficiency in Excel or data tools
• Demonstrated ability to work in fast-paced, high-growth environments