VP of Operations

Reitman Personnel; Branford (CT); On-site; USD 180,000 - 280,000; Full time

Job summary

Reitman Personnel is seeking a senior operations leader to drive strategic initiatives across the organization, focusing on Lean, automation, and standardized processes. You will collaborate with IT on major system integrations while managing cross-functional programs and defining KPI dashboards.

The role emphasizes leadership development, operational efficiency, and scalable growth in a stable market. You will partner with departments from Sales to CX, ensuring high service levels and cost

Qualifications

• Bachelor's degree in Operations or related field; Master’s preferred.
• 8+ years of progressive leadership in operations with Lean/continuous improvement.
• Proven track record of standardization, automation, and technology implementation.
• Strong project management with cross-functional initiatives and process improvement.
• Excellent analytical, problem-solving, and decision-making skills with attention to detail.
• Ability to build relationships and communicate confidently with executives and stakeholders.
• Proficiency with ERP systems (JD Edwards preferred) and advanced MS Office.

Responsibilities

• Lead the development and execution of operational strategy, including continuous evaluation and improvement of processes, procedures, and best practices across the organization.
• Drive Lean and continuous improvement initiatives to eliminate waste, increase efficiency, and enhance productivity.
• Champion technology, automation, and standardization efforts by partnering with IT on systems integration and process automation.
• Establish, monitor, and report on KPIs and strategic initiatives to senior leadership.
• Oversee major cross-functional projects from planning through implementation with measurable results.
• Foster communication across departments including Sales, Marketing, Product, Finance, IT, Logistics, and CX.
• Communicate effectively with all levels of management and staff.
• Identify and implement cost-saving strategies while maintaining high service levels.
• Provide leadership to Customer Experience and Logistics as part of operational alignment.

Skills

Lean leadership

Project management

Cross-functional leadership

Process optimization

Data analysis

ERP JD Edwards

Microsoft Office

Strategic communication

Education

Bachelor’s degree in Operations Management

Master’s degree preferred

Tools

JD Edwards ERP

Microsoft Office Suite

Job description

Responsible for providing strategic leadership over the company’s overall operations with a primary focus on driving operational excellence, efficiency, standardization, continuous improvement, and technology-enabled transformation. This role leads Lean initiatives, project management, process optimization, and cross-functional collaboration to support scalable growth and superior business performance.

This is a powerhouse company with outstanding growth in a very stable market. You want to be part of this team.

Key Responsibilities

• Lead the development and execution of operational strategy, including continuous evaluation and improvement of processes, procedures, and best practices across the organization.
• Drive Lean and continuous improvement initiatives to eliminate waste, increase efficiency, and enhance productivity.
• Champion technology, automation, and standardization efforts by partnering closely with IT on key initiatives such as systems integration and process automation.
• Establish, monitor, and report on key operational performance indicators (KPIs) and strategic initiatives to senior leadership.
• Oversee and successfully deliver major cross-functional projects from planning through implementation, ensuring timely delivery and measurable results.
• Foster strong communication and coordination across all departments including Sales, Marketing, Product, Finance, Accounting, Credit, IT, Logistics, and Customer Experience.
• Communicate effectively with all levels of management and staff.
• Identify and implement cost‑saving strategies and operational efficiencies while maintaining high service levels.
• Provide leadership to key functions such as Customer Experience and Logistics while driving broader operational alignment and performance.
• Develop, mentor, and build high‑performing operational teams through coaching, performance management, and talent development.

Qualifications

• Bachelor’s degree in Operations Management, Supply Chain, Business Administration, or a related field (Master’s degree preferred).
• 8+ years of progressive leadership experience in operations, including significant experience with Lean, continuous improvement, and project management methodologies.
• Proven track record leading process standardization, automation, and technology implementation initiatives.
• Strong project management skills with experiences leading cross‑functional initiatives and process improvement efforts.
• Excellent analytical, problem- solving, and decision‑making skills with strong attention to detail.
• Demonstrated ability to build effective relationships and communicate confidently at all levels, including with executive leadership, internal stakeholders, and external partners.
• Proficiency with ERP systems (JD Edwards preferred) and advanced Microsoft Office skills.