Operational Excellence Lead - Process & Integration

WebMD LLC; Newark (NJ); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) with employer matching

Life and Disability Insurance

Employee Assistance Program

Commuter Benefits

Job summary

WebMD LLC is seeking a Manager, Operational Efficiency to drive performance across the EDU division. This role involves optimizing operational processes, leading integration projects, and ensuring effective communication across teams. The successful candidate will have extensive experience in project management and process improvement.

The position requires strong analytical skills and the ability to manage multiple initiatives effectively, contributing to improved operations and delivery velocity.

Qualifications

• 8+ years in operations, project management, or business transformation roles.
• Proven track record in a managing capacity.
• Deep expertise in lifecycle management and process improvement (Agile, Lean, Six Sigma).

Responsibilities

• Analyze and improve business processes to remove bottlenecks.
• Optimize process management frameworks for EDU departments.
• Design automated workflows using AI.

Skills

Process Improvement

Organizational Strategy

Project Management

Communication

Analytical Abilities

Education

Bachelor’s degree in business, project management or equivalent

Master’s degree preferred

Tools

Workfront

Monday

G-Suite

Microsoft Office

SharePoint Online

Salesforce

Tableau

Job description

WebMD LLC is seeking a Manager, Operational Efficiency to drive performance across the EDU division. This role involves optimizing operational processes, leading integration projects, and ensuring effective communication across teams. The successful candidate will have extensive experience in project management and process improvement.

The position requires strong analytical skills and the ability to manage multiple initiatives effectively, contributing to improved operations and delivery velocity.