Commercial Excellence Manager: Salesforce & Process Optimization

WebMD; Newark (NJ); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) with employer matching

Life and Disability Insurance

Employee Assistance Program

Job summary

WebMD is looking for a Manager, Commercial Excellence to lead operational processes and enhance systems. This includes requirements gathering, compliance, and ensuring efficiency of commercial activities.

The ideal candidate has over 5 years of experience in healthcare, particularly with Salesforce, and exhibits strong leadership skills. The role offers a competitive salary and a comprehensive benefits package including health insurance and a 401(k) retirement plan.

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Qualifications

• 5+ years in Commercial Operations, Sales Enablement, or Business Operations in healthcare.
• Experience in Salesforce ecosystem and contract lifecycle workflows.
• Strong analytical, project management, and communication skills.

Responsibilities

• Lead operational processes and commercial systems.
• Design and optimize quoting, contracting, invoicing processes.
• Define and monitor key performance indicators (KPIs).

Skills

Salesforce navigation

CRM improvement

Healthcare compliance understanding

Analytical skills

Project management

Communication skills

Education

Bachelor's degree in Business or Operations

Tools

Salesforce

CPQ systems

Docusign

Concur

Job description

WebMD is looking for a Manager, Commercial Excellence to lead operational processes and enhance systems. This includes requirements gathering, compliance, and ensuring efficiency of commercial activities.

The ideal candidate has over 5 years of experience in healthcare, particularly with Salesforce, and exhibits strong leadership skills. The role offers a competitive salary and a comprehensive benefits package including health insurance and a 401(k) retirement plan.

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