Enrollment Data Specialist

MCS Puerto Rico; San Juan (PR); On-site; USD 26,000 - 34,000; Full time

Job summary

MCS Puerto Rico is seeking an entry-level Office Administrator to perform data entry, generate letters, respond to inquiries, and maintain member information across systems. The role emphasizes accuracy, timely processing, and adherence to policies, with a focus on enrollment processes in the health insurance context.

Ideal candidates have a High School diploma, at least six months of enrollment experience, and strong communication in Spanish and English.

Qualifications

• High School diploma or technical course.
• At least six months of enrollment process experience, preferably in Health Insurance.

Responsibilities

• Generate official letters and documentation using designated systems.
• Create and manage service tickets or case entries in external platforms.
• Maintain logs and records, and compile data for reporting or analysis as necessary.
• Ensure incoming communications are reviewed and responded to promptly.
• Respond to inquiries and provide information or guidance.
• Collaborate with team members on special assignments as directed by management.
• Attend meetings to gather information and assist other personnel.

Skills

Spanish language

English language

Data entry

Typing

Communication

Education

High School diploma or technical course

Job description

MCS Puerto Rico is seeking an entry-level Office Administrator to perform data entry, generate letters, respond to inquiries, and maintain member information across systems. The role emphasizes accuracy, timely processing, and adherence to policies, with a focus on enrollment processes in the health insurance context.

Ideal candidates have a High School diploma, at least six months of enrollment experience, and strong communication in Spanish and English.