Student Services Coordinator (Outbound)

Uniglobaltechnologies

Statesboro (GA)

Hybrid

USD 57,859,000 - 60,752,000

Full time

6 hours ago

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Job summary

Georgia Southern University in Statesboro, GA seeks a Student Services Coordinator (Outbound) to manage outgoing exchange and study abroad support, advising and program development on Statesboro and Savannah campuses. This position oversees study abroad and exchange programs through application, advising, departure, and return processes, aligning with best practices.

The role requires a Bachelor's degree, 3+ years' experience, and knowledge of TerraDotta, Banner, and J-1 regulations; Master’s

Qualifications

Bachelor's degree.
Three or more years of related work experience.
Knowledge of TerraDotta or other study abroad program management systems.
Knowledge of Banner.
Knowledge of J-1 exchange student and scholar regulations.
Master's degree preferred.

Responsibilities

Advise students on study abroad programs with individual and group advising.
Update brochures and program information with current data.
Cultivate marketing initiatives for OGE via website, social media, and campus initiatives; liaise with Univ Communications.
Oversee application tracking; ensure documentation and coordinate placements with partners.
Organize orientations and guidance on visas, travel logistics, and safety.
Collaborate with faculty, campus offices, and international partners.
Act as a point of contact for students abroad and assist with emergencies.
Coordinate logistics for faculty-led and exchange programs; travel, housing, enrollment.
Process payments and submit timely expense reports per policy.
Present to campus about Study Abroad/Exchange opportunities.
Serve as primary campus contact for exchange partner institutions.

Skills

Customer service

Communication

Organization

Project management

Problem solving

Education

Bachelor's degree

Master's degree

Tools

TerraDotta

Banner

J-1 regulations

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

Student Services Coordinator (Outbound)
Job ID: 302024
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us

Georgia Southern University is the state's largest and mostcomprehensive center of higher education south of Atlanta. Withnearly 150 degree programs at the bachelor's, master's and doctorallevels, Georgia Southern has been designated a Carnegie Doctoral/R2"high research" university and serves more than 29,500 studentsfrom all 50 states, Washington, D.C., Puerto Rico, and more than100 countries.

With four vibrant campuses - the Statesboro Campus, theArmstrong Campus in Savannah, the Liberty Campus in Hinesville, andthe East Georgia Campus in Swainsboro - Georgia Southern offers adynamic environment that encourages learning, discovery andpersonal growth. The University is accredited by the SouthernAssociation of Colleges and Schools and has earned specializedaccreditation from numerous professional and academic associationsthat set standards in their respective fields.

Georgia Southern is an influencer and intellectual catalyst insoutheast Georgia, a rapidly expanding region that is home tointernational companies such as Hyundai, Gulfstream and JCB, aswell as the Port of Savannah and Georgia Ports Authority. With afocus on hands-on learning, Georgia Southern is supporting thedemand for highly skilled workers by providing academic excellenceand creative innovation in a supportive, student-centeredenvironment that empowers the next generation of leaders tosucceed.

Beyond an ideal location, there is a place for you to work in anexciting environment abounding with opportunities for personal andprofessional growth. Named one of the Best U.S. Colleges by TheWall Street Journal, Georgia Southern is nationally recognized forthe caliber of its academic programs and student experience.Georgia Southern University has also been recognized by Forbes asone of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Office of Global Engagement

Job Summary

The Student Services Coordinator (Outbound) manages day-to-dayoperations of outgoing exchange and study abroad program supportservices and conducts outgoing student advisement and programdevelopment on Georgia Southern's Statesboro & Savannahcampuses. This position oversees study abroad and exchange studentprograms throughout the application, advising, departure, andreturning processes, adhering to best practices.

Responsibilities

Advise Students on Study Abroad Programs, provideindividualized and group advising on program options, applicationprocedures, and academic planning
Update website brochures and program information with the mostcurrent information
Cultivate marketing initiatives and projects for OGE bymanaging the department website, social media, and pursuing othercampus-wide initiatives, as well as serve as the OGE liaison forUniversity Communications and Marketing
Oversee application tracking, ensure documentation is complete,and coordinate student placements with partner institutions
Organize orientations and provide guidance on visas, travellogistics, cultural adjustment, and health and safety
Collaborate with faculty, campus offices, and internationalpartners to support student participation and ensure smoothprocesses
Act as a point of contact for students abroad, assist withemergency protocols, and monitor global developments impactingtravel
Help coordinate logistics for faculty-led and exchangeprograms, including travel, accommodations, and enrollment
Process payments for program-related expenses and submitaccurate, timely expense reports in accordance with institutionalpolicies
Present to campus and classrooms about Study Abroad/Exchangeopportunities
Serve as the primary campus contact for exchange partnerinstitutions and 3rd party providers

Required Qualifications

Educational Requirements

Bachelor's degree

Required Experience

Three (3) or more years of related work experience

Preferred Qualifications

Additional Preferred Qualifications

Knowledge of TerraDotta or other study abroad programmanagement systems
Knowledge of Banner
Knowledge of J-1 exchange student and scholar regulations

Preferred Educational Qualifications

Master's Degree

Proposed Salary

$20.71 per hour

This is a non-exempt position paid on a biweeklybasis.

Required Documents to Attach

Resume
Cover Letter
Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by theUniversity
Proven proficiency with computers including Microsoft Office,Google, and/or applications as required for specific position
Ability to identify and address problems, formulate rules,articulate policies and rules to internal and externalconstituents
Ability to respond effectively to the sensitive inquiries orcomplaints
Exhibit personal code of ethics within professionalpractice
Commitment to development of academic-residential campusenvironment through student-centered, collaborative teamwork acrossacademic and Student Affairs units

KNOWLEDGE

Adhere to University policies and procedures to meetInstitutional goals and support University's mission for studentsuccess
Thorough knowledge of emerging trends and needs ofstudents

SKILLS

Effective communication (verbal and written), organizationaland human relations skills
Demonstrated project management skills
Problem-solving and team building experience

Apply Before Date

September 15, 2026

Application review may begin on August 10,2026

USG Core Values

The University System of Georgia is comprised of our 25institutions of higher education and learning as well as the SystemOffice. Our USG Statement of Core Values are Integrity, Excellence,Accountability, and Respect.These values serve as thefoundation for all that we do as an organization, and each USGcommunity member is responsible for demonstrating and upholdingthese standards.More details on the USG Statement of CoreValues and Code of Conduct are available in USG Board Policy8.2.18.1.2 and can be found on-line athttps://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated inBoard Policy 6.5 Freedom of Expression and Academic Freedom foundon-line athttps://www.usg.edu/policymanual/section6/C2653 .

Conditions of Employment

Offers of employment are contingent upon completion ofbackground investigation including a criminal background checkdemonstrating your eligibility for employment with Georgia SouthernUniversity, as determined by Georgia Southern University in itssole discretion, confirmation of the credentials and employmenthistory reflected in your application materials and, if applicable,a satisfactory credit check. Applicants may be subject to apre-employment drug test.
Offers are made expressly subject to the applicable federal andstate laws, to the statutes, rules and regulations of thisinstitution and to the Bylaws and Policies of the Board of Regents(BOR) of the University System of Georgia (USG), which areavailable for your inspection upon request.
Legally authorized to work in the United States for the duration ofemployment without assistance from the University.
Must be able to perform duties and responsibilities with or withoutreasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-FreeCommunity.

Proof of valid driver's license upon and throughoutemployment.

Equal Employment Opportunity

Georgia Southern University provides equal employmentopportunities to all employees and applicants for employmentwithout regard to race, color, sex, sexual orientation, genderidentity or expression, national origin, religion, age, veteranstatus, political affiliation, or disability. Individuals in needof reasonable accommodations under the Americans with DisabilitiesAct to participate in the search process should notify HumanResources: (912) 478-6947.

Other Information

Must be able to perform duties and responsibilities with or without reasonable accommodation
Work generally performed in an office environment
Workweek may occasionally extend beyond 40 hours
Travel may be required
Evening and weekend work may be required
Work performed in indoor and outdoor environments
May be required to maneuver items weighing up to 25 pounds withor without reasonable accommodation
Stand, bend, walk and lift as needed throughout theday

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