Opening Team Service Assistant – Hospitality

Charlotte's; New Orleans (LA); On-site; USD 17,000 - 23,000; Full time

Job summary

Charlotte's is seeking energetic Service Assistants to join our opening team at 3607 Magazine Street in New Orleans. You will support servers, keep service organized, and help deliver a welcoming guest experience in a bustling, all-day eatery inspired by Parisian cafés.

The ideal candidate is dependable, attentive, with strong teamwork and communication, able to work evenings, weekends, and holidays. No extensive experience required—the right attitude and willingness to learn are key.

Qualifications

• Previous restaurant or hospitality experience preferred, but not required.
• Friendly, positive attitude and strong commitment to guest service.
• Ability to work efficiently and maintain a sense of urgency in a fast-paced environment.
• Strong communication, time management, and organizational skills.
• Ability to multitask, prioritize responsibilities, and pay attention to detail.
• Dependable, punctual, and able to work effectively as part of a team.
• Ability to remain on your feet for extended periods and perform the physical duties of the position, with or without reasonable accommodation.
• Willingness to learn, take direction, and adapt to restaurant procedures and service standards.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to obtain and maintain required food and beverage safety certifications.
• Ability to lift up to 25 pounds.

Responsibilities

• Support Servers and Bartenders in providing friendly, attentive, and efficient service.
• Set, clear, clean, and reset tables promptly according to restaurant standards.
• Deliver food and beverages to guests accurately and efficiently.
• Assist with refilling water, replenishing table supplies, and responding to guest needs.
• Maintain clean, organized, and fully stocked service stations throughout each shift.
• Communicate effectively with Servers, Bartenders, Hosts, Kitchen Staff, and Management to ensure smooth service.
• Anticipate the needs of the service team and assist proactively throughout each shift.
• Complete assigned opening, closing, and side work duties.
• Maintain cleanliness and organization of dining areas, service stations, and other designated spaces.
• Follow all food safety, sanitation, and restaurant policies.
• Assist with special events and additional restaurant responsibilities as needed.

Skills

Guest service

Communication

Teamwork

Time management

Multitasking

Attention to detail

Punctuality

Safety awareness

Job description

Charlotte's is seeking energetic Service Assistants to join our opening team at 3607 Magazine Street in New Orleans. You will support servers, keep service organized, and help deliver a welcoming guest experience in a bustling, all-day eatery inspired by Parisian cafés.

The ideal candidate is dependable, attentive, with strong teamwork and communication, able to work evenings, weekends, and holidays. No extensive experience required—the right attitude and willingness to learn are key.