Host

Charlotte's; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Charlotte's is opening a new all-day eatery inspired by Parisian cafés and New Orleans culture, inviting hospitality-minded hosts to join the opening team. You will be the first and last contact for guests, balancing reservations, seating, and a welcoming atmosphere to create memorable dining experiences.

The ideal candidate is warm, organized, and capable of thriving in a busy restaurant. This role offers growth within the operations and guest relations of a new, milestone venue in Uptown New

Qualifications

• Previous restaurant or hospitality experience preferred, but not required.
• Naturally warm, friendly personality and a genuine passion for hospitality.
• Strong communication, time management, and organizational skills.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail.

Responsibilities

• Greet and welcome guests with warmth, professionalism, and genuine hospitality.
• Manage reservations, waitlists, and seating arrangements to maintain an organized and efficient flow of service.
• Communicate accurate wait times and accommodate guest requests whenever possible.
• Coordinate with Servers and Management to maintain balanced seating rotations and smooth dining room operations.
• Answer phones, assist with reservation inquiries, and provide accurate restaurant information.
• Recognize special occasions, guest preferences, and opportunities to create memorable experiences.
• Assist with clearing, cleaning, and resetting tables to support efficient service.
• Maintain a clean, organized, and welcoming host stand, entrance, and surrounding dining areas.
• Communicate effectively with Servers, Bartenders, Service Assistants, Kitchen Staff, and Management.
• Address guest questions and concerns with patience, professionalism, and a solutions-oriented approach.
• Complete assigned opening, closing, and side work duties.
• Follow all restaurant policies, procedures, and service standards.
• Assist with special events and additional restaurant responsibilities as needed.

Skills

Hospitality mindset

Warm personality

Strong communication

Multitasking

Team player

Job description

Host | Charlotte's

Welcome to Charlotte's.

This fall, we're opening the doors to something very special, and we're looking for passionate hospitality professionals to join our opening team.

Located at 3607 Magazine Street in the historic Cockerton House, Charlotte's is an all-day eatery inspired by traditional Parisian cafés, shaped by New Orleans culture, and embraced by the everyday rhythm of Uptown life.

With a newly redesigned courtyard, upstairs private dining and event space, a historic bar, and a curated food and beverage program spanning Brunch, Apéro, and dinner service, Charlotte's brings together every element of a neighborhood gathering place. It's designed so hospitality feels natural, time slows down, and guests leave feeling like they're part of a daily ritual.

Our team will play an essential role in bringing this vision to life, creating memorable guest experiences, delivering thoughtful and attentive service, and building a welcoming atmosphere that keeps people coming back.

If you're passionate about hospitality, enjoy connecting with people, and are excited about being part of something new, we'd love to meet you.

Position Overview

Charlotte's is looking for warm, personable, and organized Hosts to join our opening team.

As the first and last point of contact for our guests, we're looking for people who genuinely enjoy connecting with others, take pride in providing thoughtful hospitality, and understand the importance of making every guest feel valued and cared for.

The ideal candidate is friendly, confident, detail-oriented, and thrives in a busy restaurant environment. They are able to manage reservations, coordinate seating arrangements, anticipate guest needs, and maintain a calm, positive attitude while balancing multiple responsibilities.

This position also offers the opportunity to develop hospitality and restaurant operations knowledge, strengthen guest relations skills, and grow into other roles within the restaurant.

Responsibilities

• Greet and welcome guests with warmth, professionalism, and genuine hospitality.


• Manage reservations, waitlists, and seating arrangements to maintain an organized and efficient flow of service.


• Communicate accurate wait times and accommodate guest requests whenever possible.


• Coordinate with Servers and Management to maintain balanced seating rotations and smooth dining room operations.


• Answer phones, assist with reservation inquiries, and provide accurate restaurant information.


• Recognize special occasions, guest preferences, and opportunities to create memorable experiences.


• Assist with clearing, cleaning, and resetting tables to support efficient service.


• Maintain a clean, organized, and welcoming host stand, entrance, and surrounding dining areas.


• Communicate effectively with Servers, Bartenders, Service Assistants, Kitchen Staff, and Management.


• Address guest questions and concerns with patience, professionalism, and a solutions-oriented approach.


• Complete assigned opening, closing, and side work duties.


• Follow all restaurant policies, procedures, and service standards.


• Assist with special events and additional restaurant responsibilities as needed.

Qualifications

• Previous restaurant or hospitality experience preferred, but not required.


• Naturally warm, friendly personality and a genuine passion for hospitality.


• Strong communication, time management, and organizational skills.


• Ability to multitask, prioritize responsibilities, and maintain attention to detail.


• Ability to remain calm, composed, and professional in a fast-paced environment.


• Confidence in managing guest expectations and communicating with a diverse range of guests.


• Dependable, punctual, and able to work effectively as part of a team.


• Ability to remain on your feet for extended periods and perform the physical duties of the position, with or without reasonable accommodation.


• Willingness to learn, take direction, and adapt to restaurant procedures and service standards.


• Availability to work evenings, weekends, and holidays as needed.


• Ability to lift up to 25 pounds.

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