Server

Charlotte's; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Charlotte's on Magazine Street in New Orleans is opening its doors and seeking experienced Servers to join the opening team. We value hospitality-minded individuals who enjoy connecting with guests and delivering attentive service in a fast-paced, lively setting.

The ideal candidate will bring strong food and beverage knowledge, a welcoming attitude, and a collaborative spirit to every shift, helping guests feel at home in a unique Uptown venue.

Qualifications

• Previous serving experience in a full-service restaurant is required.
• Strong communication and interpersonal skills with a friendly, outgoing personality.
• Solid understanding of food, wine, cocktails, and restaurant service standards.
• Ability to manage multiple tables and priorities in a fast-paced environment.
• Willingness to learn, accept feedback, and adapt to new procedures.

Responsibilities

• Provide friendly, attentive, and efficient service to all guests throughout their dining experience.
• Maintain thorough knowledge of food, wine, cocktail, and beverage menus to answer questions and offer recommendations.
• Explain menu items and daily specials; assist guests with selections.
• Accurately take and enter orders; communicate allergies and restrictions to kitchen/bar.
• Monitor table pacing and coordinate with kitchen and staff for timely service.
• Deliver food and beverages promptly with correct presentation.
• Anticipate guest needs by refilling beverages and clearing plates.
• Demonstrate proper wine service techniques and maintain clean service areas.

Skills

Customer service

Communication

Interpersonal skills

Food & beverage knowledge

Teamwork

Tools

POS system

Job description

Server | Charlotte's

Welcome to Charlotte’s.

This fall, we're opening the doors to something very special, and we're looking for passionate hospitality professionals to join our opening team.

Located at 3607 Magazine Street in the historic Cockerton House, Charlotte’s is an all-day eatery inspired by traditional Parisian cafés, shaped by New Orleans culture, and embraced by the everyday rhythm of Uptown life.

With a newly redesigned courtyard, upstairs private dining and event space, a historic bar, and a curated food and beverage program spanning Brunch, Apéro, and dinner service, Charlotte's brings together every element of a neighborhood gathering place. It's designed so hospitality feels natural, time slows down, and guests leave feeling like they're part of a daily ritual.

Our team will play an essential role in bringing this vision to life, creating memorable guest experiences, delivering thoughtful and attentive service, and building a welcoming atmosphere that keeps people coming back.

If you're passionate about hospitality, enjoy connecting with people, and are excited about being part of something new, we'd love to meet you.

Position Overview

Charlotte's is looking for experienced, personable, and motivated Servers to join our opening team.

We're looking for people who are naturally welcoming, enjoy connecting with guests, and take pride in providing attentive, thoughtful service. The ideal candidate has strong food and beverage knowledge, pays attention to the details, and knows how to make guests feel comfortable and well taken care of.

We're looking for someone who is confident, outgoing, and thrives in a busy restaurant environment while bringing a positive attitude and strong sense of teamwork to every shift.

Responsibilities

• Provide friendly, attentive, and efficient service to all guests throughout their dining experience.
• Maintain a thorough understanding of food, wine, cocktail, and beverage menus to answer questions and make informed recommendations.
• Explain menu items, communicate daily specials, and assist guests with food and beverage selections.
• Accurately take and enter orders, ensuring allergies, dietary restrictions, and special requests are properly communicated to the kitchen and bar.
• Monitor table pacing and communicate with the kitchen and support staff to ensure timely and organized service.
• Deliver food and beverages promptly, ensuring accuracy and proper presentation.
• Anticipate guest needs by refilling beverages, clearing plates, maintaining table settings, and checking on guests throughout service.
• Demonstrate proper wine presentation, opening, and pouring techniques.
• Maintain clean, organized, and properly stocked tables and service stations.
• Process guest payments accurately using the restaurant's point-of-sale system.
• Complete assigned opening, closing, and side work duties.
• Address guest concerns professionally and involve management when necessary.
• Follow all food safety, sanitation, responsible alcohol service, and restaurant policies.
• Maintain a professional appearance and adhere to uniform and grooming standards.
• Assist with special events and other restaurant responsibilities as needed.

Qualifications

• Previous serving experience in a full-service restaurant required.
• Strong communication and interpersonal skills with a friendly, outgoing personality.
• Solid understanding of food, wine, cocktails, and restaurant service standards.
• Ability to manage multiple tables and priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Dependable, punctual, and able to work effectively as part of a team.
• Willingness to learn, accept feedback, and adapt to new procedures.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to obtain and maintain required food safety and responsible alcohol service certifications.
• Ability to lift up to 25 pounds.

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