Guest Service Assistant - Opening Team

Charlotte's; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Charlotte's, located at 3607 Magazine Street in New Orleans, is seeking energetic Service Assistants to join its opening team. You will support servers and bartenders, set and reset tables, and ensure attentive, friendly service to guests.

The role offers opportunities to learn our service steps, develop food and beverage knowledge, and grow into other positions within the restaurant in a vibrant, historic setting.

Qualifications

• Previous restaurant or hospitality experience preferred, but not required.
• Friendly, positive attitude and strong commitment to guest service.
• Ability to work efficiently and maintain a sense of urgency in a fast-paced environment.
• Strong communication, time management, and organizational skills.
• Ability to multitask, prioritize responsibilities, and pay attention to detail.
• Dependable, punctual, and able to work effectively as part of a team.
• Ability to remain on your feet for extended periods and perform the physical duties of the position, with or without reasonable accommodation.
• Willingness to learn, take direction, and adapt to restaurant procedures and service standards.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to obtain and maintain required food and beverage safety certifications.
• Ability to lift up to 25 pounds.

Responsibilities

• Assist servers and bartenders in providing friendly, attentive, and efficient service.
• Set, clear, clean, and reset tables promptly according to restaurant standards.
• Deliver food and beverages to guests accurately and efficiently.
• Refill water, replenish table supplies, and respond to guest needs.
• Maintain clean, organized, and stocked service stations.
• Communicate with servers, bartenders, hosts, kitchen staff, and management to ensure smooth service.
• Anticipate needs of the service team and assist proactively.
• Complete assigned opening, closing, and side work duties.
• Maintain cleanliness and organization of dining areas and spaces.
• Follow all food safety, sanitation, and restaurant policies.
• Assist with special events as needed.

Skills

Friendly attitude

Team player

Communication

Time management

Organizational skills

Job description

Charlotte's, located at 3607 Magazine Street in New Orleans, is seeking energetic Service Assistants to join its opening team. You will support servers and bartenders, set and reset tables, and ensure attentive, friendly service to guests.

The role offers opportunities to learn our service steps, develop food and beverage knowledge, and grow into other positions within the restaurant in a vibrant, historic setting.