Opening/Closing Store Lead & Customer Experience

PAIGE; New York (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Clothing Allowances

Employee Discounts (Stores & Partnered

Company 401(k) Match

Job summary

PAIGE is seeking a Key Holder in New York to lead by example, uphold brand standards, and act as manager on duty during shifts. The role focuses on sales targets, top-tier customer service, and store operations, including opening/closing procedures and inventory tasks.

The successful candidate will have 1 year of retail experience, open weekend availability, and the ability to work at least 30 hours per week across up to 5 shifts.

Qualifications

• 1 year of experience in a retail setting.
• Open availability on weekends.
• The availability to work at least 30 hours a week.
• The availability to work up to 5 shifts per week.
• The ability to engage and motivate teams, and to work collaboratively with colleagues.
• The ability to manage multiple operational business functions.

Responsibilities

• Setting an example of enthusiasm, knowledge, and understanding of the PAIGE brand image and product.
• Ensuring the implementation of plans for meeting and exceeding sales targets, as communicated by store management.
• Reinforcing the expectation of superior customer service as the top priority for all employees.
• Maintaining a professional environment that is motivated, positive, friendly, helpful, and productive.
• Delegating responsibilities and holding employees accountable for meeting productivity expectations.
• Ensuring all requirements necessary to open and close the store are performed accurately each day.
• Being accountable for the store’s appearance, standards, and adherence to HQ visuals direction.
• Obtaining a comprehensive knowledge of the POS system, and having the ability to handle transactions in the event of an iPad, internet, and or debit/credit card reader malfunction.
• Maintaining a replenished and fully-stock sales floor.
• Participating in scheduled inventory tasks, including store wide physical inventory counts.

Skills

Leadership

Retail experience

Team motivation

Customer service

Open weekend availability

Multitasking

POS system knowledge

Tools

POS system

Job description

PAIGE is seeking a Key Holder in New York to lead by example, uphold brand standards, and act as manager on duty during shifts. The role focuses on sales targets, top-tier customer service, and store operations, including opening/closing procedures and inventory tasks.

The successful candidate will have 1 year of retail experience, open weekend availability, and the ability to work at least 30 hours per week across up to 5 shifts.