Openercloser Front Desk

Healthtrax Fitness & Wellness; Glastonbury (CT); Vor Ort; USD 18.000 - 23.000; Vollzeit

Zusammenfassung

Healthtrax Fitness & Wellness in Glastonbury, CT is seeking a friendly Front Desk Associate to be the face of the gym. You will greet members, answer questions, resolve issues, and handle administrative tasks with a positive, customer-focused approach.

Open hours include mornings and evenings, with tours for prospective members, phone inquiries, and enforcing facility rules to keep the gym clean and safe. Ideal candidates have customer service experience and a passion for health and fitness.

Qualifikationen

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.

Aufgaben

• Open facility at 5:15 - 9:00 AM (days TBD)
• Closing 6:00 - 9:00 PM (days TBD)
• Enthusiastically greet members, prospective members, and guests
• Provide a high level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Kenntnisse

Customer service

Communication

Positive attitude

Basic computer skills

Health & fitness enthusiasm

Jobbeschreibung

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Open facility at 5:15 - 9:00 Am (days TBD)
• Closing 6:00 - 9:00 PM (days TBD)
• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency