Front Desk

Talentify; Lee's Summit (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Talentify in Missouri is seeking a friendly Front Desk Associate to greet members, answer questions, resolve issues, and perform essential administrative duties at the front desk.

You will lead tours for prospective members, provide top-tier customer service, manage phone inquiries, check-ins, and help ensure the gym operates smoothly, safely, and in accordance with all rules.

Qualifications

• Customer service experience preferred.
• Strong communication skills and a positive attitude.
• Basic computer proficiency required.

Responsibilities

• Greet members and guests enthusiastically.
• Provide high level customer service and resolve issues.
• Answer phones and check-in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and keep the space clean and safe.

Skills

Customer service

Communication

Positive attitude

Health & fitness

Basic computer skills

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency