Public Records Specialist - Open Records & Compliance

Gfoat; Round Rock, Northern (TX, KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Gfoat operates Open Records Clerk duties under general supervision to support the management of official city records, handling technical, legal, and administrative tasks for timely responses under the Texas Public Information Act.

This role reviews requests, coordinates with legal when needed, redacts confidential information, and maintains GovQA tracking while training staff and reporting data with a strong emphasis on confidentiality.

Qualifications

• High School Diploma or equivalent required.
• Four years of administrative support in a governmental entity preferred.
• One year processing open records requests required.
• Notary Public or ability to obtain within six months of employment.
• Intermediate knowledge of Office software (SharePoint, Teams, Word, Excel, Outlook).
• Preferred knowledge of Laserfiche and GovQA.

Responsibilities

• Receives and reviews all open records requests and determines which require a legal opinion and coordinates with legal.
• Coordinates dissemination and gathering of information for open records requests across City departments.
• Reviews requested records and redacts confidential information prior to release.
• Conducts photocopying, scanning, and other general administrative tasks.
• Maintains and updates Open Records Requests Standard Operating Procedures.
• Trains personnel on proper records gathering and responses to open records requests.
• Collects and reports data related to open records requests.
• Maintains GovQA tracking system and ensures requests are documented and completed within deadlines.

Skills

Attention to confidentiality

Communication

Organizational skills

Education

High School Diploma or equivalent

Four years of administrative support in a governmental entity

One year processing open records requests

Tools

SharePoint

Teams

Microsoft Word

Microsoft Excel

Outlook

GovQA

Laserfiche

Job description

Gfoat operates Open Records Clerk duties under general supervision to support the management of official city records, handling technical, legal, and administrative tasks for timely responses under the Texas Public Information Act.

This role reviews requests, coordinates with legal when needed, redacts confidential information, and maintains GovQA tracking while training staff and reporting data with a strong emphasis on confidentiality.