Open Banking Product Analyst: Data Insights

Evolve Bank & Trust; Memphis (TN); On-site; USD 80,000 - 120,000; Full time

Job summary

Evolve Bank & Trust is seeking a Product Analyst to support stakeholders and products in its Open Banking Division. The role involves coordinating client-facing communications, maintaining external doc sites, and drafting root-cause analyses while tracking milestones across multiple projects.

Ideal candidates will have strong SQL, Power BI, and data analysis skills, plus experience with APIs, SaaS products, and payment processing. This is an in-office role in Memphis, TN.

Qualifications

• Bachelor’s degree in finance, business, or computer science.
• 5+ years payments experience or related field.
• 2 years in payments industry at bank/FinTech/ISO or equivalent.
• 2 years managing SaaS or financial products.
• Proven ability to collaborate with technical and operations teams.

Responsibilities

• Support client-facing product team communications.
• Coordinate content updates on external doc sites and ensure accuracy over time.
• Collaborate with marketing on release notes and announcements.
• Draft and publish root cause analysis statements.
• Track project milestones and ownership across multiple initiatives.
• Coordinate between internal stakeholders to enable progress and consensus.
• Review data extracts discrepancies and reported transaction anomalies.
• Query data tables and review reporting for patterns and discrepancies.
• Address inbound ticket requests and provide timely feedback.

Skills

SQL

Power BI

Markdown

Zendesk

ReadMe

APIs

Payment processing

Data extraction design

Communication

Problem solving

Education

Bachelor's degree in finance, business, or computer science

5 years related payments experience

2 years working in payments industry at bank/FinTech/ISO

2 years managing SaaS or financial products

Demonstrated history of working with technical and operational teams

Tools

ADO/Zendesk

ReadMe

Job description

Evolve Bank & Trust is seeking a Product Analyst to support stakeholders and products in its Open Banking Division. The role involves coordinating client-facing communications, maintaining external doc sites, and drafting root-cause analyses while tracking milestones across multiple projects.

Ideal candidates will have strong SQL, Power BI, and data analysis skills, plus experience with APIs, SaaS products, and payment processing. This is an in-office role in Memphis, TN.