Business Analyst - Digital Banking

Peyton Resource Group; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Peyton Resource Group is seeking an experienced Business Analyst to support strategic initiatives in Digital Banking and Mobile Banking. The role focuses on enhancing customer experience across digital channels and involves partnership with product managers, UX teams, and technology stakeholders.

The ideal candidate will have over 2 years of experience in the banking or fintech sectors and a strong understanding of Agile methodologies, with hands-on experience in tools like Jira, Confluence, and Tableau.

Qualifications

• 2+ years of Business Analyst experience supporting digital products or technology initiatives.
• Experience in banking or fintech industries.
• Strong understanding of Agile and Scrum methodologies.

Responsibilities

• Partner with teams to gather requirements and define business needs.
• Translate business concepts into detailed user stories and functional requirements.
• Support digital product launches across various digital channels.

Skills

Business Analyst experience

Agile methodologies

Jira

Confluence

Tableau

Job description

Our client is seeking an experienced Business Analyst to support strategic Digital Banking, Mobile Banking, and Digital Product Acquisition initiatives. These are highly visible roles supporting key growth objectives and customer experience enhancements across digital channels, customer acquisition, servicing, rewards, and emerging digital capabilities.

Key Responsibilities

• Partner with product managers, business leaders, UX teams, and technology stakeholders to gather requirements, define business needs, and support delivery of digital banking and customer experience initiatives.
• Translate ambiguous discussions, meeting notes, and business concepts into detailed user stories, epics, acceptance criteria, process flows, and functional requirements.
• Support digital product launches and enhancements across customer acquisition, servicing, rewards programs, mobile banking, online banking, and emerging digital capabilities.
• Participate in Agile delivery ceremonies including PI Planning, backlog refinement, sprint planning, story grooming, retrospectives, and stakeholder reviews.

Required Qualifications

• 2+ years of Business Analyst experience supporting digital products, customer-facing applications, or technology initiatives.
• Experience working within banking, financial services, fintech, or other highly regulated industries.
• Strong understanding of Agile and Scrum methodologies.
• Hands-on experience with:
• Jira (user stories, backlog management, Agile workflows)
• Confluence (documentation and requirements management)
• Tableau (reporting, dashboards, and visualization)

Sponsorship is not available for this role.