Onwer Relations Manager JN -102026-182484

Goodwin Recruiting; Nags Head (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Mon - Fri schedule

Office in Nags Head or Corolla

Competitive base salary

Job summary

Goodwin Recruiting seeks an Owner Relations Manager to supervise a portfolio of 100–120 vacation rental properties in the Outer Banks and to cultivate trusted relationships with owners.

The role emphasizes client-facing management, cross-department collaboration, and a Monday–Friday schedule with an on-site office option in Nags Head or Corolla. Candidates should have strong financial acumen and exceptional communication.

Qualifications

• Minimum 2 years in a sales, account management, or related management role.
• CRM proficiency with Salesforce or similar is required.

Responsibilities

• Serve as primary contact for property owners, overseeing a portfolio of 100–120 properties.
• Build and maintain strong owner relationships with proactive communication and personalized support.
• Manage onboarding/offboarding of properties, including walkthroughs and documentation.
• Review monthly financial statements for property owners and ensure accuracy.
• Coordinate with internal teams to resolve issues and optimize owner experience.

Skills

CRM proficiency

Education

NC real estate license preferred

Tools

Salesforce

Job description

Join an established property management company in the Outer Banks area as an Owner Relations Manager. This is an exciting opportunity to oversee a portfolio of over 100+ vacation rentals, build trusted relationships with owners, and make a meaningful impact on their property investments. You’ll collaborate with experienced teams across revenue, guest services, and operations—and enjoy a supportive company culture.

Owner Relations Manager Benefits & Compensation

• Competitive base salary, commensurate with experience
• Mon - Fri schedule
• Office location: Nags Head or Corolla
• Supportive, team-oriented environment with cross-departmental collaboration

Owner Relations Manager Requirements & Qualifications

• Minimum 2 years in a sales, account management, or related management role
• North Carolina real estate license is preferred, but not required
• Strong financial acumen and ability to review revenue/expense statements
• Previous experience managing client relationships, portfolios, or accounts
• CRM proficiency (Salesforce or similar required)
• Ability to pass background and driving record checks
• Local candidates only; 45-minute commute or less to Nags Head
• Confident and personable with outstanding communication skills

Owner Relations Manager Preferred Background & Skills

• Experience in property management, hospitality, or real estate
• Familiarity with multi-property/account oversight

Owner Relations Manager Day-to-Day Responsibilities

• Serve as the primary point of contact for property owners, overseeing a portfolio of 100–120 properties
• Build and maintain strong owner relationships with exceptional communication, personal touches, and proactive support
• Manage onboarding and offboarding of properties, including walkthroughs and documentation
• Gather owner preferences and details to personalize their experience
• Conduct monthly outreach to owners, address concerns, and ensure satisfaction
• Collaborate across internal departments to resolve issues and optimize owner experience
• Review and assist with monthly financial statements for property owners, ensuring accuracy
• Maintain organized records, tracking owner communications and property information

This owner relations manager role is ideal for relationship-focused professionals who thrive on accountability, organization, and partnership. If you are ready for the next step in account or portfolio management, we encourage you to apply and help drive success for property owners in the Outer Banks area.

$60,000 - $75,000