Onsite Veterinary Diagnostics Specialist

Zoetis; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Zoetis in NW Ohio seeks a Diagnostics Technical Specialist to provide on-site support to veterinary clinics, laboratories, and academic settings, ensuring customer satisfaction and successful diagnostic implementations. You will train staff, troubleshoot, and drive product adoption across the territory.

The role requires strong customer service, technical knowledge, and collaboration with ABM/DSC teams, with travel up to 90% and the ability to transport equipment.

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• Credentialed Veterinary Technician preferred.
• Veterinary technology background advantageous.

Responsibilities

• Manage on-site support for clinics, labs, and academic settings to improve utilization and adoption of diagnostic products.
• Identify and resolve workflow pain points to enhance customer experience.
• Provide on-site training and post-sale installation/validation for diagnostic products.

Skills

Customer service

Training presentations

Analytical mindset

Travel up to 90%

Veterinary terminology

Technical troubleshooting

Microsoft Office

Education

Associate's degree

Bachelor's degree preferred

Credentialed Veterinary Technician preferred

Tools

Microsoft Office

Excel

Adobe

Job description

Zoetis in NW Ohio seeks a Diagnostics Technical Specialist to provide on-site support to veterinary clinics, laboratories, and academic settings, ensuring customer satisfaction and successful diagnostic implementations. You will train staff, troubleshoot, and drive product adoption across the territory.

The role requires strong customer service, technical knowledge, and collaboration with ABM/DSC teams, with travel up to 90% and the ability to transport equipment.