Onsite Veterinary Diagnostics Specialist

Zoetis, Inc; New York (NY); On-site; USD 69,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401K with match & profit-sharing

4 weeks vacation

Job summary

Zoetis, Inc. seeks a Diagnostics Technical Specialist to provide onsite support for veterinary clinics, labs, and academic settings. You will guide implementation, training, and operation of diagnostic products, while improving workflows and increasing utilization across the territory.

Expect up to 80% travel; collaborate with ABM and DSC teams, report on customer satisfaction, and drive solutions from installation to post-sale support. Strong communication and veterinary knowledge are essential.

Qualifications

• Associate's degree required; bachelor's preferred or equivalent experience.
• Degree in Veterinary Technology preferred.
• Credentialed Veterinary Technician preferred.

Responsibilities

• Manage relationships with assigned clinics to improve utilization and adoption of diagnostic products.
• Identify and address clinic pain points; design and implement improved workflows.
• Provide onsite technical support, troubleshooting, and training.
• Deliver product overviews and training presentations to clinics.
• Complete post-visit documentation and customer satisfaction data.

Skills

Microsoft Office

Excel

Analytical thinking

Presentation skills

Customer service

Troubleshooting

Education

Associate's degree

Bachelor's degree preferred

Veterinary Technology degree preferred

Tools

Adobe

OfficeSuite

Job description

Zoetis, Inc. seeks a Diagnostics Technical Specialist to provide onsite support for veterinary clinics, labs, and academic settings. You will guide implementation, training, and operation of diagnostic products, while improving workflows and increasing utilization across the territory.

Expect up to 80% travel; collaborate with ABM and DSC teams, report on customer satisfaction, and drive solutions from installation to post-sale support. Strong communication and veterinary knowledge are essential.