Veteran Education Benefits Assistant - Hybrid Student Support

NU National University; San Diego (CA); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Remote-first work perks

Job summary

National University in San Diego is seeking a Veteran Education Benefits Assistant to support the SCO team in delivering accurate and timely assistance to students using Veterans Education Benefits. The role collaborates with SCO leadership to identify military-affiliated needs and contributes to campus Veteran Services initiatives.

You will attend webinars and on-campus trainings, handle inquiries in person, by phone, and virtually, and assist with reporting enrollments to the VA while

Qualifications

• Experience in customer service and customer relations.
• Fundamental understanding of Veterans Education Benefits.
• Proficiency navigating VA.gov and related tools.
• Ability to communicate in hybrid work environments.

Responsibilities

• Fields Veteran Education Benefits inquiries in person, by phone, and virtually.
• Assists with reporting student enrollments to the U.S. Department of Veterans Affairs.
• Process VA correspondence and support related administrative tasks.
• Perform other duties to support on-campus Veteran Services.

Skills

Customer service

Communication

Veterans education benefits

Hybrid communication

Microsoft Office

Education

Current NU student

Tools

MS Office

VA.gov tools

GI Bill Comparison Tool

Job description

National University in San Diego is seeking a Veteran Education Benefits Assistant to support the SCO team in delivering accurate and timely assistance to students using Veterans Education Benefits. The role collaborates with SCO leadership to identify military-affiliated needs and contributes to campus Veteran Services initiatives.

You will attend webinars and on-campus trainings, handle inquiries in person, by phone, and virtually, and assist with reporting enrollments to the VA while