Onsite User Study Proctor for UX Research

Cloud BC Labs; Cupertino (CA); On-site; USD 65,000 - 92,000; Full time

Job summary

Cloud BC Labs Inc. is seeking a User Study Proctor to lead in-person data collection for foundational research in Audio and Vision products.

You will recruit participants, moderate studies, and ensure protocol adherence to gather high-quality quantitative and qualitative data. Workdays are Monday through Friday 7:30am–5:30pm in a secure Cupertino/Sunnyvale facility; you will coordinate with cross-functional teams and support data processing and basic analysis to summarize findings for product

Qualifications

• Experience conducting human studies or related research.
• Ability to design and manage participant recruitment and scheduling.
• Proficiency with data collection and privacy protocols.
• Strong customer service and participant experience.
• Experience with both qualitative and quantitative data collection.
• Ability to operate in a secure lab environment.

Responsibilities

• Recruit subjects for studies with diversity criteria.
• Moderate in-person user studies with complex protocols.
• Provide a high-energy participant experience.
• Ensure protocol compliance and document deviations.
• Collect quantitative data from study devices.
• Collect qualitative feedback from users.
• Track study progress and issues; report to stakeholders.
• Prepare study device setup and troubleshoot equipment.
• Coordinate participant correspondence and compensation.
• Collaborate with data consumers to streamline processes.
• Prepare project presentations and share findings with leadership.

Skills

Excellent communication

Organized

Fast-paced environment

Multitasking

User testing methodologies

Troubleshoot data collection systems

Tools

Numbers

Matlab

JMP

Python

R

Job description

Cloud BC Labs Inc. is seeking a User Study Proctor to lead in-person data collection for foundational research in Audio and Vision products.

You will recruit participants, moderate studies, and ensure protocol adherence to gather high-quality quantitative and qualitative data. Workdays are Monday through Friday 7:30am–5:30pm in a secure Cupertino/Sunnyvale facility; you will coordinate with cross-functional teams and support data processing and basic analysis to summarize findings for product