Onsite TurboTax Local Service Expert & Advisor

Intuit, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Discounts on Intuit products

Marketing support

Job summary

Intuit, Inc. in the United States is hiring TurboTax Local Service Experts to be trusted tax advisors at local TurboTax locations.

You will work on-site with a team of tax professionals, delivering hands-on tax preparation, software support, and personalized guidance to individuals and small businesses. You will grow the local client base, connect clients with the broader Intuit ecosystem, and ensure a seamless end-to-end experience from discovery through post-tax services, while meeting

Qualifications

• EA or CPA or practicing attorney with tax prep experience.
• Active PTIN required to file taxes.
• 3+ years of paid experience filing 30+ federal/state 1040 returns per season using professional software.
• Willing to upskill into bookkeeping, payroll, or advisory services.

Responsibilities

• Provide hands-on tax advice and complete preparation services for TurboTax clients.
• Grow local TurboTax client base through outreach and community partnerships.
• Coordinate with Intuit ecosystem to connect clients with bookkeeping, payroll, and planning services.
• Deliver exceptional customer experience both in-person and via video tools.

Skills

EA

CPA

PTIN

Tax prep

Tech skills

Bilingual EN/ES

Tools

Tax software

CRM tools

Job description

Intuit, Inc. in the United States is hiring TurboTax Local Service Experts to be trusted tax advisors at local TurboTax locations.

You will work on-site with a team of tax professionals, delivering hands-on tax preparation, software support, and personalized guidance to individuals and small businesses. You will grow the local client base, connect clients with the broader Intuit ecosystem, and ensure a seamless end-to-end experience from discovery through post-tax services, while meeting