Onsite Training & Development Specialist

Socket.dev; Columbia (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

SC State Credit Union in Columbia, SC is seeking a Full-Time Training Resource Specialist to plan, conduct, and measure internal staff development initiatives. You will help with new hire training and ensure every team member gains the skills and knowledge to thrive in their roles.

You will review policies, test procedures, and support multiple departments to maintain service excellence for members. The role emphasizes instructional design, analytical testing, and a customer-centric approach

Qualifications

• Train new and existing employees on credit union policies, procedures, and essential job functions.
• Assist in the development of lesson plans for training manuals and reference materials.
• Assist in extensive testing of system upgrades, special projects, and implementations.
• Provide support to employees regarding teller and customer service related processes.

Responsibilities

• Plan, conduct, and measure internal staff development initiatives.
• Assist with new hire training and ensure staff acquire necessary skills.
• Review and test policies, procedures, and system upgrades.
• Provide support to teller and customer service related processes.

Skills

Communication skills

Instructional design

Training expertise

Analytical skills

Education

College degree

Job description

SC State Credit Union in Columbia, SC is seeking a Full-Time Training Resource Specialist to plan, conduct, and measure internal staff development initiatives. You will help with new hire training and ensure every team member gains the skills and knowledge to thrive in their roles.

You will review policies, test procedures, and support multiple departments to maintain service excellence for members. The role emphasizes instructional design, analytical testing, and a customer-centric approach