Onsite Technical Writer Intern (MadCap Flare)

Royal Credit Union Inc.

Eau Claire, Northern (WI, KY)

Hybrid

USD 25,000 - 28,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Royal Credit Union in Eau Claire, WI invites motivated students to join as a Technical Writer Intern. You will collect, manage, and explain complex information, and publish documentation using MadCap Flare and Microsoft Word. Commitment is for 12 months, onsite at Corporate Center.

Typical schedule ranges 15–20 hours weekly during the school year and 30–40 hours in summer, with training at the Eau Claire campus.

Qualifications

Must be enrolled at a university/technical college for the length of the internship.
Pursuing a degree/minor/certificate in English, Business Communication, Rhetoric, or related field.
Strong written and verbal communication skills required.
Proficiency in Microsoft Word; familiarity with PowerPoint, Outlook, Excel.
Ability to work independently with minimal supervision.
Team environment experience and interview skills to gather information.
Quick to learn new technologies and digital tools.

Responsibilities

Write, edit, and publish documentation for assigned projects using Royal’s style guide and MadCap Flare and Word.
Collaborate with subject matter experts and internal teams to gather information and ensure accuracy.
Maintain content using content management systems and research new capabilities.
Meet performance goals while upholding Royal’s values and culture.
Ensure compliance with the Bank Secrecy Act, including CTRs and SARs when required.