Onsite Technical Trainer for IT & Custom Software

ManTech; Chantilly (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

MANTECH seeks a motivated Technical Trainer to join our Chantilly, VA team. This onsite role focuses on designing, developing, and delivering end-user training for custom software solutions and peripheral device management.

You will conduct training across various formats and perform needs analyses, create curriculum and distance learning materials, and manage small training projects from vision through implementation. Strong ISD and adult learning background are essential.

Qualifications

• Bachelor’s degree in Education, Information Technology, or a related field with 5+ years of classroom instruction or technical training.
• Demonstrated knowledge of Instructional Systems Design (ISD) methodologies and adult learning principles.
• Exceptional written and verbal communication skills with a proven track record delivering customer-oriented presentations.
• Strong understanding of computer systems, IT hardware peripherals, operating systems, and technical terminology in business environments.
• Hands-on proficiency utilizing Microsoft 365 productivity tools to create instructional documentation and reporting artifacts.
• Ability to travel at least 5% domestically as required by mission needs.

Responsibilities

• Design, develop, and deliver technical training programs and classroom courses for custom software solutions and peripherals management.
• Instruct participants across one-on-one, small group, large group, and virtual training environments while conducting training needs analyses.
• Design curriculum and distance learning materials including outlines, simulations, storyboards, and Section 508-compliant courseware.
• Establish project training plans, define delivery approaches, and manage small training projects from vision through implementation.
• Review user stories and features to determine impacts and update instructional documentation accordingly.
• Prepare student materials including manuals, instructor guides, job aids, and evaluation instruments.
• Coordinate and deliver remote training while monitoring performance metrics and reporting progress to leadership.

Skills

ISD methodologies

Adult learning principles

Strong written and verbalCommunication

Trouble understanding computer systems

Microsoft 365 proficiency

Travelability 5% domestically

Education

Bachelor's degree in Education, Information Technology, or related field

Tools

Adobe Captivate

Articulate 360

Camtasia

Microsoft Teams

Webex

Zoom

ServiceNow

Salesforce

Job description

MANTECH seeks a motivated Technical Trainer to join our Chantilly, VA team. This onsite role focuses on designing, developing, and delivering end-user training for custom software solutions and peripheral device management.

You will conduct training across various formats and perform needs analyses, create curriculum and distance learning materials, and manage small training projects from vision through implementation. Strong ISD and adult learning background are essential.