Onsite Systems & Equipment Support Specialist

Dow Jones & Co.; LaGrange (GA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Education Benefits

Paid Maternity and Paternity Leave

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Job summary

Dow Jones & Co. in LaGrange, GA seeks an IT/Automation technician to maintain and operate electronic and electromechanical systems across multiple production locations.

The role demands proactive coverage, 35 hours per week, with varying workdays and occasional overtime, reporting to the Technology Services Manager. You will troubleshoot, repair, and upgrade WAN/LAN, PLCs, network systems, and related equipment, while coordinating with vendors and internal teams to keep operations productive and

Qualifications

• 1–3 years of experience supporting technology systems relevant to this role.
• Production environment experience is a plus, preferably in cold web offset newspaper printing production.
• Strong technical knowledge of middleware integration, networking technologies, and application performance tuning.

Responsibilities

• Breakdown repair response and coordinate with machinists to resolve issues promptly.
• Troubleshoot and repair electronic and electromechanical components across pressroom, mailroom, and building equipment.
• Support integration of new technologies and liaise with vendors during installation/removal of equipment.
• Provide technical guidance, training, and support to staff and customers, ensuring standards.
• Develop and maintain documentation and training materials for support staff.

Skills

Troubleshooting

Networking

PLC systems

Electrical/mechatronics

Documentation

Education

Technical degree in electrical or mechatronics

Job description

Dow Jones & Co. in LaGrange, GA seeks an IT/Automation technician to maintain and operate electronic and electromechanical systems across multiple production locations.

The role demands proactive coverage, 35 hours per week, with varying workdays and occasional overtime, reporting to the Technology Services Manager. You will troubleshoot, repair, and upgrade WAN/LAN, PLCs, network systems, and related equipment, while coordinating with vendors and internal teams to keep operations productive and