Onsite Surveillance Operator — Real-Time Monitoring & Response

VIVA USA Inc; Las Vegas (NV); On-site; USD 25,000 - 36,000; Full time

Job summary

VIVA USA Inc seeks detail-oriented Surveillance Operators for its on-site Operations Center. You will observe live video feeds, identify suspicious activity, and respond via audio interventions and incident escalation. You will coordinate with law enforcement and property representatives as needed.

The role requires multitasking across many monitors, strong English communication, and punctual attendance. Weekend shifts and mandatory training are part of the schedule.

Qualifications

• Ability to read, write, and communicate clearly in English.
• Strong verbal communication with law enforcement and property managers.
• Proficient computer skills to navigate multiple applications and monitors.
• Minimum typing speed of 40 WPM.
• Strong attention to detail and situational awareness.
• Must be available to work weekends.
• Must complete mandatory training requirements.

Responsibilities

• Monitor multiple live video surveillance feeds simultaneously.
• Identify unauthorized, suspicious, or unsafe activity in real time.
• Issue live audio warnings when appropriate.
• Contact law enforcement, first responders, or property contacts for active incidents.
• Create accurate and detailed incident reports.
• Navigate multiple monitors and applications concurrently.
• Escalate technical concerns to IT support when necessary.
• Adhere to attendance, punctuality, and performance expectations.

Skills

English communication

40 WPM typing

Attention to detail

Multitasking

Punctuality

Weekend availability

Tools

Microsoft Office

Google Workspace

Job description

VIVA USA Inc seeks detail-oriented Surveillance Operators for its on-site Operations Center. You will observe live video feeds, identify suspicious activity, and respond via audio interventions and incident escalation. You will coordinate with law enforcement and property representatives as needed.

The role requires multitasking across many monitors, strong English communication, and punctual attendance. Weekend shifts and mandatory training are part of the schedule.