Mission Surveillance Operator — Real-Time Security & Dispatch

SpaceX; Brownsville (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

SpaceX is seeking a Surveillance Operator to monitor live camera feeds in real time, assess alarms, and dispatch responders as needed. You will assume incident command for security events and document all actions with precision.

Preferred candidates have strong attention to detail, solid communication skills, and experience with security software and dispatch systems. Ability to work in a control room and pass pre-employment checks is expected.

Qualifications

• 2+ years of experience in security monitoring, CCTV operations, or dispatching.

Responsibilities

• Active Camera Monitoring: Continuously monitor multiple live camera feeds to detect suspicious activity, safety hazards, or security breaches in real time
• Alarm Alert Clearing: Receive, assess, verify, and clear security alarms according to established protocols while maintaining accurate records of all events
• Dispatching: Coordinate and dispatch security officers, maintenance teams, emergency services, or other responders as needed using radio, phone or dispatch systems
• Incident Command: Assume incident command for security events until relieved by higher authority; provide clear direction, gather critical information and coordinate response efforts
• Document all incidents, alarms, dispatches and actions taken in the incident management system with accuracy and attention to detail
• Maintain constant communication with field teams, supervisors and other departments
• Identify and report system malfunctions, camera outages, or technical issues to the appropriate support team
• Follow all standard operating procedures, post orders and emergency response protocols
• Maintain confidentiality and professionalism at all times while handling sensitive security information

Skills

Security monitoring

CCTV operations

Dispatching

Incident command

Attention to detail

Communication

MS Office

Security software

Education

High school diploma or equivalency certification

Job description

SpaceX is seeking a Surveillance Operator to monitor live camera feeds in real time, assess alarms, and dispatch responders as needed. You will assume incident command for security events and document all actions with precision.

Preferred candidates have strong attention to detail, solid communication skills, and experience with security software and dispatch systems. Ability to work in a control room and pass pre-employment checks is expected.