Onsite Strategic Enterprise Accounts Specialist

Aston Carter; Tempe (AZ); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Time Off/Leave (PTO, Vacation or Sick Leave)

Job summary

Aston Carter is looking for an Enterprise Account Specialist in Tempe, AZ. This role involves enhancing the shipper experience and implementing solutions to improve performance metrics.

As an essential member of the Enterprise Special Services team, you will manage transportation disruptions, monitor daily data, and conduct reviews to ensure operational success. The position offers a contract to hire opportunity with various benefits, including medical and 401(k).

Qualifications

• Experience from industries such as party planning, event coordination, real estate, sales, and restaurants is beneficial.

Responsibilities

• Monitor, verify, and present data daily.
• Overcome transportation disruptions and other barriers in real time.
• Identify root causes of transportation defects.
• Maintain daily logs on assigned shippers.
• Lead weekly calls with assigned shippers.
• Conduct daily Business Review Stand-up calls.

Skills

Account Management/Customer Service experience

Proficiency in Excel

Problem-solving skills

Knowledge in transportation, intermodal, and supply chain processes

Good relationship-building skills

Organizational skills

Effective communication skills

Experience in managing disruptions

Job description

Aston Carter is looking for an Enterprise Account Specialist in Tempe, AZ. This role involves enhancing the shipper experience and implementing solutions to improve performance metrics.

As an essential member of the Enterprise Special Services team, you will manage transportation disruptions, monitor daily data, and conduct reviews to ensure operational success. The position offers a contract to hire opportunity with various benefits, including medical and 401(k).