Onsite Staffing Supervisor — Client Service & Operations

Surge; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Surge Staffing is seeking an Onsite Supervisor to support a major client, coordinating temporary staff and training needs on site. The role emphasizes delivering high-quality service to both the client and temporaries, while building strong customer relationships and ensuring smooth operations.

Responsibilities include supervising staff, managing attendance, handling administrative tasks, processing workers' compensation claims, and assisting with invoice reconciliation.

Qualifications

• High School diploma required.
• Leadership experience in a managerial role.
• Exceptional customer service and relationship building.
• 1–2 years supervisory or 3–5 years in customer service.
• Strong communication and administrative skills.
• Experience with background checks, I-9, and E-Verify.
• Proficiency in Word, Excel, PowerPoint, Outlook, and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

Skills

Leadership

Customer service

Communication

Administrative skills

Background checks

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing is seeking an Onsite Supervisor to support a major client, coordinating temporary staff and training needs on site. The role emphasizes delivering high-quality service to both the client and temporaries, while building strong customer relationships and ensuring smooth operations.

Responsibilities include supervising staff, managing attendance, handling administrative tasks, processing workers' compensation claims, and assisting with invoice reconciliation.