Onsite Staffing Specialist: Recruitment, Sales & Client Care (2nd Shift)

Surge Staffing; Holland (MI); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Full-time, permanent position

Career growth opportunities

Dynamic and team-oriented environment

Direct impact on employees and client

Résumé du poste

Surge Staffing is seeking an On-site Staffing Specialist for 2nd shift to support client workforce needs, recruit top talent, and deliver exceptional customer service to clients and temporary employees at an assigned location.

The role emphasizes relationship-building, recruitment, onboarding, and meeting client expectations in a fast-paced environment. The 2nd shift runs Monday–Friday, 3:00pm–11:00pm with a 1-hour break.

Qualifications

• Minimum 1 year of sales, customer service, recruiting, or staffing experience.
• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong phone presence and professional demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• Reliable transportation and ability to travel locally as needed.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to work independently and collaboratively within a team environment.

Responsabilités

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, interview, screen, and onboard qualified candidates.
• Source talent through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate qualifications and skill sets to client workforce needs.
• Maintain a strong onsite presence and build relationships with client leadership and employees.
• Conduct new hire orientations and employee onboarding.
• Monitor attendance, performance, and employee retention.
• Address employee concerns, questions, and workplace issues in a timely and professional manner.
• Conduct regular follow-up with employees and client contacts to ensure satisfaction.
• Assist with workforce planning and staffing forecasts.
• Perform administrative tasks including documentation, reporting, and employee record maintenance.
• Support client retention efforts through exceptional service and communication.
• Assist with business development opportunities and account growth initiatives.
• Ensure compliance with company policies, procedures, and employment regulations.

Connaissances

Recruiting

Staffing

Talent Acquisition

Workforce Management

Employee Relations

Customer Service

Sales

Human Resources

Interviewing

Onboarding

Account Management

Relationship Building

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Description du poste

Surge Staffing is seeking an On-site Staffing Specialist for 2nd shift to support client workforce needs, recruit top talent, and deliver exceptional customer service to clients and temporary employees at an assigned location.

The role emphasizes relationship-building, recruitment, onboarding, and meeting client expectations in a fast-paced environment. The 2nd shift runs Monday–Friday, 3:00pm–11:00pm with a 1-hour break.