Onsite Staffing Specialist — Recruiting, Service & Growth

Surge Staffing; Nashotah (WI); On-site; USD 42,000 - 63,000; Full time

Job summary

Surge Staffing is seeking an Onsite Staffing Specialist to join our team. This is a full-time, permanent internal position supporting client workforce needs, recruiting top talent, and providing exceptional customer service to both clients and temporary employees at the assigned location.

The ideal candidate is a relationship-builder with strong communication skills, recruiting experience, and a sales-minded approach to customer service.

Qualifications

• 1 year of sales, customer service, recruiting, or staffing experience.
• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong phone presence and professional demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• Reliable transportation and ability to travel locally as needed.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to work independently and collaboratively within a team environment.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees
• Recruit, interview, screen, and onboard qualified candidates
• Source talent through job boards, resume databases, referrals, and recruiting platforms
• Match candidate qualifications and skill sets to client workforce needs
• Maintain a strong onsite presence and build relationships with client leadership and employees
• Conduct new hire orientations and employee onboarding
• Monitor attendance, performance, and employee retention
• Address employee concerns, questions, and workplace issues in a timely and professional manner
• Conduct regular follow-up with employees and client contacts to ensure satisfaction
• Assist with workforce planning and staffing forecasts
• Perform administrative tasks including documentation, reporting, and employee record maintenance
• Support client retention efforts through exceptional service and communication
• Assist with business development opportunities and account growth initiatives
• Ensure compliance with company policies, procedures, and employment regulations

Skills

Recruiting

Staffing

Talent Acquisition

Workforce Management

Employee Relations

Customer Service

Sales

Human Resources

Interviewing

Onboarding

Account Management

Relationship Building

Microsoft Office

Education

High school diploma

Job description

Surge Staffing is seeking an Onsite Staffing Specialist to join our team. This is a full-time, permanent internal position supporting client workforce needs, recruiting top talent, and providing exceptional customer service to both clients and temporary employees at the assigned location.

The ideal candidate is a relationship-builder with strong communication skills, recruiting experience, and a sales-minded approach to customer service.