On-site Staffing Specialist: Recruiting, Service & Sales

Surge Staffing; Nashotah (WI); On-site; USD 38,000 - 56,000; Full time

Job summary

Surge Staffing is seeking an On-site Staffing Specialist to join our team in a full-time, permanent role. You will recruit, interview, onboard, and support employees at a client location, while delivering exceptional service to both clients and temporary staff.

The position emphasizes relationship building, effective communication, and a sales-minded approach to customer service. You will work Monday-Friday 8:00am-5:00pm and support workforce planning.

Qualifications

• 1 year of sales, customer service, recruiting, or staffing experience.
• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong phone presence and professional demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• Reliable transportation and ability to travel locally as needed.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to work independently and collaboratively within a team environment.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, interview, screen, and onboard qualified candidates.
• Source talent through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate qualifications and skill sets to client workforce needs.
• Maintain a strong onsite presence and build relationships with client leadership and employees.
• Conduct new hire orientations and employee onboarding.
• Monitor attendance, performance, and employee retention.
• Address employee concerns, questions, and workplace issues in a timely and professional manner.
• Conduct regular follow-up with employees and client contacts to ensure satisfaction.
• Assist with workforce planning and staffing forecasts.
• Perform administrative tasks including documentation, reporting, and employee record maintenance.
• Support client retention efforts through exceptional service and communication.
• Assist with business development opportunities and account growth initiatives.
• Ensure compliance with company policies, procedures, and employment regulations.

Skills

Recruiting

Staffing

Talent Acquisition

Customer Service

Sales

Interviewing

Onboarding

Account Management

Relationship Building

Workforce Management

Employee Relations

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Surge Staffing is seeking an On-site Staffing Specialist to join our team in a full-time, permanent role. You will recruit, interview, onboard, and support employees at a client location, while delivering exceptional service to both clients and temporary staff.

The position emphasizes relationship building, effective communication, and a sales-minded approach to customer service. You will work Monday-Friday 8:00am-5:00pm and support workforce planning.