Onsite Shift Lead — Cambridge Editions Ops

Deliveroo PLC; Cambridge (MA); Presencial; USD 22 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Friday lunch

25 days holiday

Career development

Wellbeing support

Life assurance

Resumo da oferta

Deliveroo plc is seeking a pragmatic Team Leader to join our Cambridge Site Operations hub. You’ll supervise shifts, drive safety, and ensure high-quality service for restaurant partners and customers. In this onsite role, you’ll manage tasks, coach the team, and uphold SOPs while maintaining a positive culture.

Strong English, leadership experience, and right to work in the UK are essential. You'll engage with riders and partners to optimise dispatch and food safety, with a focus on peak

Qualificações

• Proven leadership ability with experience training others.
• Strong hands-on mentality in high-pressure environments.
• Excellent communication in English with riders and partners.

Responsabilidades

• Lead shift operations by prioritising tasks and delegating to meet performance goals.
• Supervise compliance and safety by coaching SOP adherence and H&S checks.
• Optimise the dispatch process for accurate order handling and rider experience.
• Drive site standards through food safety and a clean, professional environment.
• Manage team performance with timekeeping oversight and a cooperative culture.

Conhecimentos

Leadership

Shift management

Safety compliance

Operations coordination

Descrição da oferta de emprego

Deliveroo plc is seeking a pragmatic Team Leader to join our Cambridge Site Operations hub. You’ll supervise shifts, drive safety, and ensure high-quality service for restaurant partners and customers. In this onsite role, you’ll manage tasks, coach the team, and uphold SOPs while maintaining a positive culture.

Strong English, leadership experience, and right to work in the UK are essential. You'll engage with riders and partners to optimise dispatch and food safety, with a focus on peak