Onsite Services Team Lead — Multi-Site Supply Chain

MSC Industrial Supply Co.; Naperville (IL); On-site; USD 64,000 - 86,000; Full time

Job summary

MSC Industrial Supply Co. in Naperville, IL is seeking a Multi-Site Onsite Team Lead to manage onsite staff and oversee the onsite services program for multiple locations.

This role combines distribution expertise with professional procurement and requires strong leadership, relationship management with plant executives, and a focus on cost savings and inventory performance. You will supervise Onsite Specialists, drive service level metrics, coordinate with account managers, and lead initiatives

Qualifications

• Bachelor's degree (in a business or supply chain related field) and a minimum of seven years' relevant experience (including integrated supply, distribution, and/or indirect materials management for a large manufacturer) OR a minimum of 12 years' relevant experience as described.
• Must have demonstrated ability to manage staff and clients in a high tempo manufacturing environment.
• Plant-level executive relationship management, third party supplier management, indirect materials cost savings process expertise, personnel management, expertise with multiple supply chain platforms (SAP, JDE, Maximo, EAM, CribMaster, Tofino, etc.), customer service, and inventory management.
• Demonstrated product and application knowledge regarding industrial use MROP products, including any of various MROP categories such as perishable tooling, general industrial, electrical, power transmission (PTB), pipe valves & fittings (PVF), fluid power, electronics, automation, and/or safety.
• General knowledge of the sourcing and market participants for all MRO categories.

Responsibilities

• Provides direct supervision, mentoring, and supply chain guidance to Onsite associates located at the manager's assigned site location.
• Manages assigned plant executive relationships.
• Manage team capacity across multiple customer locations
• Manages key supply chain service level metrics, such as cost savings and inventory fill rates, to retain and grow established integrated supply business within the site.
• Actively participates in the sourcing of products not available through MSC as well as the supplier relationship management of second tier supplier partners.
• Provide weekly communications to their assigned Regional Onsite Manager and the associated Account Manager, document weekly communications with the client's site champion, and document monthly progress and performance reviews with the client's site champion and plant executives.
• Provide guidance, process management, and regular client reporting around all cost savings procedures, savings attainment, and service level metrics.
• Identify and realize opportunities for expanded spend management within their assigned site.
• Review purchasing history for compliance with established sourcing strategies.
• Enter Corrective Action Reports (CARs) for resolution as conditions warrant and review any open CARs or issues with client's site champion weekly.
• Review onsite inventory for optimization opportunities at least twice per year.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required

Skills

Staff management

Onsite leadership

Supply chain

Cost savings

Customer service

Inventory management

Executive relationships

Education

Bachelor's degree in business or supply chain

Tools

SAP

JDE

Maximo

EAM

CribMaster

Tofino

Job description

MSC Industrial Supply Co. in Naperville, IL is seeking a Multi-Site Onsite Team Lead to manage onsite staff and oversee the onsite services program for multiple locations.

This role combines distribution expertise with professional procurement and requires strong leadership, relationship management with plant executives, and a focus on cost savings and inventory performance. You will supervise Onsite Specialists, drive service level metrics, coordinate with account managers, and lead initiatives