Onsite ServiceNow SAM Developer — Secret-Cleared

Zachary Piper Solutions; Andrews (MD); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

PTO

Sick leave

Job summary

Zachary Piper Solutions seeks a ServiceNow SAM Developer to support the Air Force District of Washington ITSM Modernization program based at Joint Base Andrews, MD. This full-time onsite role focuses on transitioning from BMC Helix to ServiceNow, delivering ITAM and SAM solutions that support DoD operations.

You will build and maintain SAM Pro, SaaS Management, and HAM integrations, implement license metrics, automate reconciliation, and design asset lifecycle workflows while ensuring data

Qualifications

• Active Secret Clearance.
• Minimum of 6 years of professional experience with at least 4 years in software development.
• 8+ years of relevant experience preferred, or Master’s with 6+ years relevant experience.
• Minimum of 4 years of hands-on ServiceNow development experience.
• Strong proficiency with JavaScript, Glide APIs, HTML, XML, and ServiceNow scripting frameworks.
• Experience with ServiceNow Flow Designer, IntegrationHub, REST/SOA integrations, and API development.
• Experience implementing ServiceNow SAM Pro, SaaS Management, ITAM, and HAM Pro capabilities.
• Strong understanding of CMDB architecture, software licensing, and IT asset lifecycle management.

Responsibilities

• Build, configure, and maintain ServiceNow SAM Pro, SaaS Management, and HAM integrations.
• Implement software entitlement models, license metrics, and automated reconciliation processes.
• Design asset lifecycle automation workflows including software requests, allocation, harvesting, reclamation, renewals, retirement.
• Design, code, test, debug, document, and deploy scalable ServiceNow solutions.
• Develop Script Includes, Business Rules, Client Scripts, UI Actions, and Service Portal components.
• Optimize CMDB relationships, data models, and asset management architecture.
• Execute data imports, transform maps, scheduled jobs, and enterprise integrations.
• Develop dashboards and reports for software licensing and asset utilization.
• Prepare technical design documentation and migrate updates across environments.
• Perform unit testing, patch validation, and ATF testing.
• Leverage Now Assist and AI Agents to improve efficiency.

Skills

JavaScript

Glide APIs

HTML

XML

ServiceNow scripting

Flow Designer

IntegrationHub

REST API

CMDB

Asset lifecycle

Transform maps

Agile

Education

Bachelor's degree in Computer Science/IT/Engineering

Master's degree (plus years experience)

Tools

ServiceNow SAM Pro

SaaS Management

ITAM/HAM Pro

Job description

Zachary Piper Solutions seeks a ServiceNow SAM Developer to support the Air Force District of Washington ITSM Modernization program based at Joint Base Andrews, MD. This full-time onsite role focuses on transitioning from BMC Helix to ServiceNow, delivering ITAM and SAM solutions that support DoD operations.

You will build and maintain SAM Pro, SaaS Management, and HAM integrations, implement license metrics, automate reconciliation, and design asset lifecycle workflows while ensuring data