ServiceNow SAM Developer

Zachary Piper Solutions; Westphalia (MD); Remote; USD 150,000 - 160,000; Full time

Job summary

Zachary Piper Solutions is seeking a ServiceNow SAM Developer to support a federal modernization initiative for the Air Force District of Washington and the Department of the Air Force. This remote role may require occasional travel to Andrews AFB, MD.

You will design, develop, and maintain ServiceNow SAM Pro and related ITAM capabilities, automate asset lifecycle processes, and integrate enterprise systems to improve compliance and efficiency.

Qualifications

• 8+ years of IT experience with a related degree.
• 4+ years of ServiceNow development for enterprise implementations.
• Proficiency with ServiceNow SAM Pro, HAM Pro, ITAM, ITOM, CMDB, and related tools.
• Strong JavaScript, Glide APIs, HTML, XML, and scripting in ServiceNow.
• CSA or CAD certification required.

Responsibilities

• Design, configure, and maintain ServiceNow SAM Pro, SaaS Management, and ITAM capabilities.
• Develop and automate software and asset lifecycle processes using Flow Designer and IntegrationHub.
• Build integrations with third‑party discovery tools and enterprise systems via APIs.
• Create dashboards and audit reports to support compliance and governance.
• Support platform governance, testing, upgrades, and documentation with stakeholders.

Skills

IT experience

ServiceNow development

SAM Pro

HAM Pro

ITAM

ITOM

CMDB

Discovery

Service Mapping

Flow Designer

IntegrationHub

REST APIs

SOAP APIs

JavaScript

Glide APIs

HTML

XML

Business Rules

Script Includes

Client Scripts

Service Portal

CSA

CAD

Secret Clearance

Travel to Andrews AFB

Education

Bachelor's degree

Tools

ServiceNow

Flow Designer

IntegrationHub

REST/SOAP

Job description

Zachary Piper Solutions is seeking a ServiceNow SAM Developer to support a federal technology modernization initiative focused on the Air Force District of Washington (AFDW) and Department of the Air Force (DAF). This position is remote, with occasional travel to Andrews AFB, MD as needed. The ServiceNow SAM Developer will serve as a key technical contributor responsible for designing, developing, and maintaining ServiceNow Software Asset Management (SAM) solutions, automating IT asset lifecycle processes, and integrating enterprise systems to improve efficiency and compliance. Join a mission-critical program supporting the modernization of Air Force IT operations and readiness through cutting-edge ServiceNow capabilities.

Responsibilities for the ServiceNow SAM Developer include:

• Design, configure, and maintain ServiceNow SAM Pro, SaaS Management, HAM Pro integrations, and related ITAM capabilities.
• Develop and automate software and asset lifecycle processes using Flow Designer, Workflow Editor, IntegrationHub, and custom ServiceNow applications.
• Build and maintain integrations with third-party discovery tools, vendor portals, procurement platforms, and enterprise systems through APIs and data imports.
• Create executive dashboards, compliance reports, software license reconciliation processes, and audit reporting capabilities.
• Support platform governance, code quality, testing, upgrades, deployment activities, and technical documentation while collaborating with business stakeholders and IT Asset Managers.

Required Qualifications for the ServiceNow SAM Developer include:

• 8+ years of relevant IT experience with a Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; additional experience may be substituted for education.
• At least 4 years of ServiceNow development experience supporting enterprise implementations.
• Strong experience with ServiceNow SAM Pro, HAM Pro, ITAM, ITOM, CMDB, Discovery, Service Mapping, and platform governance.
• Proficiency with JavaScript, Glide APIs, HTML, XML, Flow Designer, IntegrationHub, REST/SOAP APIs, Business Rules, Script Includes, Client Scripts, and Service Portal.
• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required.
• Ability to support federal government clients and travel to Andrews AFB when required.
• Active Secret Clearance.

Compensation for the ServiceNow SAM Developer include:

• Salary Range: $150,000 - $160,000 depending on experience
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401(k), Tuition Reimbursement, and Sick Leave as required by law

Keywords:

• ServiceNow
• ServiceNow Developer
• ServiceNow SAM Developer
• Software Asset Management
• SAM Pro
• HAM Pro
• ITAM
• ITOM
• CMDB
• Discovery
• Service Mapping
• Flow Designer
• IntegrationHub
• JavaScript
• Glide API
• REST API
• SaaS Management
• Asset Management
• Air Force
• Department of the Air Force
• AFDW
• Federal Government
• ServiceNow CSA
• Certified System Administrator
• Certified Application Developer
• Andrews AFB
• Remote Jobs
• ITSM
• Platform Development
• License Compliance