Onsite ServiceNow Developer for Enterprise Workflows

Digital Forge LLC.; Woodlawn (MD); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Digital Forge LLC. seeks a mid-level ServiceNow Developer to support a federal program in Woodlawn, MD. You will design, develop, and implement ServiceNow capabilities that drive enterprise service management, automation, and reporting.

The role involves collaboration with technical leads to craft roadmaps and architecture documentation, plus hands-on troubleshooting and enhancements on the platform. The position is fully onsite at the client campus in Woodlawn, MD, requiring 2+ years of

Qualifications

• Bachelor's or Master's degree with relevant experience as listed, or 5+ years in lieu of a degree.
• 2+ years of ServiceNow development experience.
• Experience with scripting, workflows, forms, and ServiceNow development tools.
• Ability to obtain and maintain a Public Trust clearance.
• Strong written and verbal communication skills.
• Onsite work requirement at client site in Woodlawn, MD.

Responsibilities

• Design, develop, and implement ServiceNow capabilities for enterprise service management.
• Participate in solution discussions with technical leads and architects.
• Develop workflows, automation, and enhancements across the ServiceNow platform.
• Create roadmaps, process documentation, and architecture diagrams.
• Troubleshoot issues and support remediation activities.
• Support buildout and maintenance of ServiceNow features across multiple areas.

Skills

ServiceNow development

Scripting

Workflow design

Communication

Education

Bachelor's degree with 1 year experience

Master's degree with 0 years experience

5+ years experience in lieu of a degree

Tools

ServiceNow

Job description

We are seeking a ServiceNow Developer to support a federal program in Woodlawn, MD. In this role, you will help design, develop, and implement ServiceNow capabilities that support enterprise service management, technical workflow automation, and operational reporting.

ServiceNow

Baltimore, MD (Woodlawn client site, onsite)

Full-time

Mid-Level

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About the role

In this role, you will join a team responsible for delivering enhancements and new capabilities on the ServiceNow platform. You will participate in discussions and reviews with technical leads and architects to support solution design. You will help develop solutions that support automation, workflow optimization, and service management needs, and will contribute to the development of roadmaps and architecture documentation.

This position requires someone who can support the buildout of ServiceNow features across multiple areas of the platform and who can participate in solutioning activities in a fast-paced environment. You will help troubleshoot issues, support remediation activities, and contribute to the implementation of enhancements as needed.

This position is fully onsite at the client campus in Woodlawn, MD.

Responsibilities

- Support the design, development, and implementation of ServiceNow capabilities.- Participate in solution and integration design discussions with technical leads and architects.- Assist in developing workflows, automation, and enhancements across the ServiceNow platform.- Contribute to the creation of solution artifacts such as roadmaps, process documentation, and architecture diagrams.- Troubleshoot issues and support fixes, enhancements, and remediation activities.- Support the enhancement and maintenance of existing ServiceNow capabilities as required.

Required Qualifications

- Bachelor's degree and 1 year of relevant experience, OR a Master's degree and 0 years of relevant experience, OR 5+ years of relevant experience in lieu of a degree.- 2+ years of ServiceNow development experience.- Experience working with and/or supporting ServiceNow capabilities.- Experience with scripting, workflows, forms, and ServiceNow development tools.- Ability to work onsite full-time.- Strong written and verbal communication skills.- Ability to obtain and maintain a Public Trust clearance.

Preferred Qualifications

Education Requirements

Bachelor's degree with 1 year of experience, Master's degree with 0 years of experience, or 5+ years of directly related experience in lieu of a degree.

Certifications

- ServiceNow Certified System Administrator (preferred).- ServiceNow Certified Application Developer (preferred).- One or more CIS certifications preferred (ITSM, CSM, Discovery, Service Mapping, HAM, SAM, APM).- ITIL v4 Foundations (preferred).

How to apply

Fill out the application form to share your details and upload your resume.