Onsite Service Technician — Safety Equipment Repair

Mallory Safety and Supply; Portland (OR); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with employer match

Long-Term Disability

Job summary

Mallory Safety & Supply is seeking a Service Technician to join our Portland team. The role focuses on assembling, repairing, and inspecting life-saving safety equipment to meet customer needs on site and in the shop.

Based in Portland, the position involves mechanical work, customer interaction, and occasional travel. Benefits include medical/dental/vision, 401(k) with match, and opportunities for promotion and growth.

Qualifications

• Strong mechanical aptitude and hands-on problem solving.
• Customer service experience and ability to resolve issues.
• English language reading/writing proficiency required.

Responsibilities

• Provide excellent customer service and address customer needs.
• Log and track repairs as equipment arrives.
• Evaluate equipment and prepare repair quotes.
• Assemble, service, and repair life-saving safety equipment.
• Manage inventory for repairs and parts.
• Close out sales orders after work is completed.
• Visit customer locations in the Portland area for onsite repairs/inspections.
• Complete ongoing internal/external training, including occasional out-of-state trainings.

Skills

Mechanical aptitude

Customer service

English literacy

Safety equipment knowledge

Problem solving

Multi-tasking

Tech proficiency (MS Office)

Self-motivation

Tools

Safety equipment knowledge

Job description

Mallory Safety & Supply is seeking a Service Technician to join our Portland team. The role focuses on assembling, repairing, and inspecting life-saving safety equipment to meet customer needs on site and in the shop.

Based in Portland, the position involves mechanical work, customer interaction, and occasional travel. Benefits include medical/dental/vision, 401(k) with match, and opportunities for promotion and growth.