Field Service Technician — Industrial Safety Equipment

Mallory Co.; Seattle (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with employer match

Long-Term Disability

Job summary

Mallory Safety & Supply is hiring a Service Technician to join our Seattle team. The role combines mechanical work, customer interactions, and on-site operations, with occasional travel for trainings.

Based in Seattle, you will assemble, service, and repair life-saving safety equipment, log repairs, and manage quotes. You’ll work in a fast-paced environment, with growth opportunities and a path to increased responsibilities.

Qualifications

• Strong mechanical aptitude is required.
• Valid driver’s license with at least two years of driving experience and a clean driving record.
• REAL ID-compliant driver’s license or passport required for trainings.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Log in new repairs as equipment arrives.
• Evaluate equipment and prepare quotes for repairs.
• Assemble, service, and repair life-saving industrial safety equipment.
• Track and manage inventory of parts and supplies for repairs.
• Close out completed repair orders in the ERP system (P21).
• Drive a Mallory service van to customer locations in the Seattle area.

Skills

Mechanical aptitude

Customer service

Attention to detail

Self-starter

Willingness to travel

English proficiency

Problem solving

Tools

ERP system (P21)

MS Office

Job description

Mallory Safety & Supply is hiring a Service Technician to join our Seattle team. The role combines mechanical work, customer interactions, and on-site operations, with occasional travel for trainings.

Based in Seattle, you will assemble, service, and repair life-saving safety equipment, log repairs, and manage quotes. You’ll work in a fast-paced environment, with growth opportunities and a path to increased responsibilities.