Field Service Technician - Industrial Safety Equipment

Mallory Safety and Supply; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Long-Term Disability

Voluntary Life Insurance

Employee Assistance Program

Paid time off

Job summary

Mallory Safety & Supply in Seattle is seeking a Service Technician to join our service team. You will assemble and repair life-saving safety equipment, log repairs, evaluate quotes, and close orders, both in the shop and on customer sites. The position blends hands-on mechanical work with customer interactions and onsite service calls.

We value detail orientation, teamwork, and initiative. A valid driver’s license, ability to lift up to 50 pounds, and willingness to travel occasionally are

Qualifications

• Customer-service mindset and problem-solving
• Strong attention to detail in fast-paced environments
• Ability to work independently and as part of a team
• Curiosity about how equipment works and why it fails

Responsibilities

• Provide excellent customer service and resolve problems directly with customers
• Log in new repairs and evaluate quotes for repairs
• Assemble, service and repair life-saving industrial safety equipment
• Track inventory and manage parts for repairs
• Close out repair orders in our ERP system (P21)
• Drive service van to customer locations in Seattle for service calls
• Complete ongoing training, including out-of-state trainings

Skills

Customer service

Mechanical aptitude

Attention to detail

Independent worker

Teamwork

Equipment curiosity

English literacy

Tools

ERP (P21)

Microsoft Office Suite

Job description

Mallory Safety & Supply in Seattle is seeking a Service Technician to join our service team. You will assemble and repair life-saving safety equipment, log repairs, evaluate quotes, and close orders, both in the shop and on customer sites. The position blends hands-on mechanical work with customer interactions and onsite service calls.

We value detail orientation, teamwork, and initiative. A valid driver’s license, ability to lift up to 50 pounds, and willingness to travel occasionally are