Onsite Service Technician - Olive Branch, MS

Atlas Copco North America LLC; Olive Branch (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

Atlas Copco North America LLC is seeking an Onsite Service Technician to support customers at Memphis, TN or Olive Branch, MS. You will install, configure and troubleshoot Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems, and deliver hands-on training.

The role requires a STEM background and 5+ years in manufacturing tech, with travel across the U.S. and Canada. You will work with safety, quality standards, and professional field-based responsibilities.

Qualifications

• STEM degree or equivalent in technical, manufacturing, or software-related field.
• 5+ years of experience implementing, maintaining, and troubleshooting software and mechanical solutions in manufacturing.
• Strong technical skills configuring low-code applications and implementing Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems.
• Excellent problem-solving abilities with diagnostics, knowledge bases and tools to resolve issues.
• Outstanding communication and customer service skills for training customers and internal teams.
• Ability to work independently and travel frequently across the US and Canada (Mexico travel occasionally).

Responsibilities

• Install and configure key solutions including Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems.
• Troubleshoot and perform corrective actions across supported hardware and software systems.
• Deliver training to customers and internal stakeholders to ensure effective solution adoption.
• Perform routine preventative maintenance and repairs on tools and equipment.
• Document all daily work using company systems while adhering to safety and quality standards.

Skills

Problem solving

Communication

Independent work

Travel readiness

Education

STEM degree or equivalent

Tools

Pivotware

DeMeter

Nexonar

ARG

Tightening/calibration systems

Job description

United States, Mississippi, Olive Branch

Oct 01, 2026

Your role

Step into a role where your technical expertise directly fuels customer success and innovation. As a Onsite Service Technicianreporting to the Service Team Leader, you'll work handson with cuttingedge industrial technologies while supporting customers onsite in Memphis, TN or Olive Branch, MS . If you thrive on problemsolving, independence, and meaningful impact, this role puts you right at the center of it all.

Specific Responsibilities :

Install and configure key solutions including Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems.

Troubleshoot and perform corrective actions across supported hardware and software systems.

Deliver training to customers and internal stakeholders to ensure effective solution adoption.

Perform routine preventative maintenance and repairs on Chicago Pneumatic and Desoutter tools and equipment.

Document all daily work using company systems while adhering to safety and quality standards.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• STEM degree or equivalent experience in a technical, manufacturing, or softwarerelated field.


• 5+ years of experience implementing, maintaining, and troubleshooting software and mechanical solutions in manufacturing (or earlycareer with strong relevant education).


• Strong technical skills in configuring lowcode applications and implementing technologies such as Pivotware, DeMeter, Nexonar, ARG, and tightening/calibration systems.


• Excellent problemsolving abilities, with the capability to use diagnostics, knowledge bases, and tools to resolve issues independently.


• Outstanding communication and customer service skills to build rapport and deliver effective training to customers and internal teams.


• Ability to work independently, manage time well, and operate professionally in fieldbased environments.


• Flexibility to work outside standard business hours and willingness to travel frequently across the U.S. and Canada (with occasional travel to Mexico).

In return, we offer

Handson work with innovative, industryleading technologies.

• Grow your career in a role that blends hands-on engineering, customer interaction, and strategic consulting.


• A culture rooted in trust and accountability with an emphasis on health and well-being.


• A commitment to lifelong learning and professional development


• A comprehensive package of compensation and benefits.

Job location

• Primary location: Onsite at a customer facility in Memphis, TN / Olive Branch, MS area.

Occasional travel may be necessary for training sessions, meetings, or short-term customer assignments outside the base location (travel and expenses covered).

Local Terms & Conditions Apply