Onsite Service & Shipping Coordinator (Mon–Fri)

Kelly; Warren (OH); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Temp-to-hire

Onsite in Warren, OH

Full-time schedule

Job summary

Kelly Services is seeking a Service & Shipping Coordinator for a Warren, OH team. This full-time, onsite role involves data entry, shipping/receiving, and customer service to support service operations.

You will log shipments, verify billing details, process RMAs, and coordinate carrier arrangements while maintaining accurate records and assisting other departments as needed. The position offers a Monday–Friday schedule, temp-to-hire potential, and is fully onsite in Warren, OH.

Qualifications

• 1+ year of experience in shipping, receiving, customer service, data entry, or related area preferred.
• Strong computer and data-entry skills.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Comfortable proofreading and correcting written information.
• Ability to learn basic product and service information.

Responsibilities

• Receive, inspect, and log incoming repair equipment and shipments.
• Verify shipping and billing information for accuracy.
• Unpack repairs, compare contents with packing slips, and process RMAs.
• Prepare completed repairs and equipment for shipment.
• Coordinate shipments with appropriate carriers.
• Maintain accurate records of incoming and outgoing equipment.
• Enter repair and service information into computer systems.
• Communicate with customers regarding purchase orders, billing information, and special handling requirements.
• Answer calls and assist with non-technical service questions and Helpdesk requests.
• Review technician entries for accuracy, grammar, spelling, and completeness.
• Assist with service billing and order-processing issues.
• Prepare weekly reports on open service activity.
• Support other departments as needed.

Skills

Data entry

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate degree (technical)

Job description

Kelly Services is seeking a Service & Shipping Coordinator for a Warren, OH team. This full-time, onsite role involves data entry, shipping/receiving, and customer service to support service operations.

You will log shipments, verify billing details, process RMAs, and coordinate carrier arrangements while maintaining accurate records and assisting other departments as needed. The position offers a Monday–Friday schedule, temp-to-hire potential, and is fully onsite in Warren, OH.