Onsite Service Ops & Projects Coordinator

Vaco Recruiter Services; Groveport (OH); On-site; USD 60,000 - 70,000; Full time

Job summary

Vaco Recruiter Services is seeking a Service Operations/Project Coordinator for an onsite role in Groveport, OH. The position offers a pay range of $60,000 to $70,000 and is a direct hire opportunity.

The coordinator will manage customer service, work orders, supplies, and scheduling to support multiple service crews. Responsibilities include handling calls, scheduling, updating clients on timelines, ensuring accurate work orders, ordering parts, and building efficient technician schedules to

Responsibilities

• Answer incoming calls promptly and identify caller needs, directing calls to appropriate staff.
• Screen spam and unsolicited sales calls to avoid transfers.
• Assist customers with scheduling new service requests.
• Provide updates on open work orders, technician availability, and parts on order.
• Set up new customers using established procedures, including deposits.

Job description

Vaco Recruiter Services is seeking a Service Operations/Project Coordinator for an onsite role in Groveport, OH. The position offers a pay range of $60,000 to $70,000 and is a direct hire opportunity.

The coordinator will manage customer service, work orders, supplies, and scheduling to support multiple service crews. Responsibilities include handling calls, scheduling, updating clients on timelines, ensuring accurate work orders, ordering parts, and building efficient technician schedules to