Onsite Service Desk Intern: Tech Training & Growth

Michigan State University Federal Credit Union; East Lansing (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Michigan State University Federal Credit Union is offering a Service Desk Intern program on site in East Lansing, MI. The role provides classroom and hands-on training with a department-specific project, meeting management and leadership interactions to learn about MSUFCU culture and technology.

The paid internship runs 15–25 hours per week during Winter/Spring, starting January 6, with potential continuation. Candidates pursue related degrees and gain practical business experience.

Qualifications

• High school diploma or equivalent required.
• Actively pursuing an Associate or Bachelor degree.
• Demonstrates empathy and commitment to member service.
• Strong written and verbal communication skills.
• Able to work in a team and adapt to change.
• Proven problem solving and attention to detail.

Responsibilities

• Assist with equipment purchasing, inventory, asset tracking and recycling.
• Image and deploy new equipment with yearly refresh initiatives.
• Move and install equipment for new offices or seating changes.
• Support Audio Visual systems for meetings, trainings and events.
• Troubleshoot and coordinate warranty work with vendors.
• Assist with other technical duties as needed at the Service Desk.

Skills

Empathy

Member service

Communication

Teamwork

Adaptability

Problem solving

Attention to detail

Integrity

Continuous learning

Education

High School Diploma

Pursuing Associate or Bachelor degree

Job description

Michigan State University Federal Credit Union is offering a Service Desk Intern program on site in East Lansing, MI. The role provides classroom and hands-on training with a department-specific project, meeting management and leadership interactions to learn about MSUFCU culture and technology.

The paid internship runs 15–25 hours per week during Winter/Spring, starting January 6, with potential continuation. Candidates pursue related degrees and gain practical business experience.