Onsite Service Coordinator — Pomona

Ingersoll-Rand; Pomona (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll-Rand is seeking a Service Coordinator located in Pomona, CA. This role is vital for delivering exceptional customer service and efficiently coordinating service technicians. You will manage customer interactions while ensuring compliance with operational requirements.

Ideal candidates must have a high school diploma, 2-3 years of relevant experience, and skills in Microsoft Office. The position offers a competitive salary range of $55,000 - $75,000, along with a comprehensive benefits package.

Qualifications

• 2-3 years of experience in a related field.
• Operating knowledge of Microsoft Office software.
• Working proficiency with hand-held computers.

Responsibilities

• Coordinate service technicians for customer needs.
• Manage incoming service calls effectively.
• Ensure timely and accurate invoicing.

Skills

Customer service skills

Organizational skills

Communication skills

Interpersonal skills

Education

High school diploma or GED

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce

Job description

Ingersoll-Rand is seeking a Service Coordinator located in Pomona, CA. This role is vital for delivering exceptional customer service and efficiently coordinating service technicians. You will manage customer interactions while ensuring compliance with operational requirements.

Ideal candidates must have a high school diploma, 2-3 years of relevant experience, and skills in Microsoft Office. The position offers a competitive salary range of $55,000 - $75,000, along with a comprehensive benefits package.